OHP-Greenridge Surgery, Birmingham: patient reviews and CQC rating
OHP-Greenridge Surgery is a GP practice in Birmingham with 10,546 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in May 2022. It has 5.6 full-time-equivalent qualified GPs, or 1,897 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP-Greenridge Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 83%, above the England figure of 58%. Its result closest to England is the share who said the healthcare professional was good at listening to them: 90%, against 87% across England. Of the 11 results in the table, 5 are above England and 0 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 25th of the 171 practices in Birmingham with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (83%). 87 patients answered the survey (response rate 18%).
| Survey question | OHP-Greenridge Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 87% | 73% | 77% |
| Easy to contact by phone | 62% | 51% | 57% |
| Easy to contact via the website | 83% | 51% | 58% |
| Easy to contact via the NHS App | 60% | 51% | 54% |
| Reception team helpful | 92% | 81% | 85% |
| Last contact good | 87% | 68% | 73% |
| Wait for appointment about right | 73% | 68% | 69% |
| Listened to well | 90% | 84% | 87% |
| Treated with care and concern | 93% | 84% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 142 responses rated the practice good or very good (England: 92%).
CQC's overall rating for OHP-Greenridge Surgery is Good, published in May 2022. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,546 patients were registered at OHP-Greenridge Surgery in September 2026, down 1.0% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 1,897 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.7 nurses and 1.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.1 | 6.7 |
| August 2024 | 4.6 | 7.5 |
| August 2025 | 4.6 | 6.3 |
| August 2026 | 5.6 | 7.5 |
From June 2026 to August 2026 the practice recorded 5,285 appointments a month, or 501 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 48% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | OHP-Greenridge Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 501 | 532 | 510 |
| Face to face | 69% | 62% | 63% |
| Same day as booked | 48% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), serious mental illness (1.6% against 1.0%) and depression (20.1% against 14.3%). It has a lower share for heart failure (0.7% against 1.1%) and atrial fibrillation (1.5% against 2.2%). The practice's patients live in areas with an average deprivation score of 36.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.3 years for women and 77.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.1% | 14.3% |
| High blood pressure | All ages | 14.8% | 15.2% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Atrial fibrillation | All ages | 1.5% | 2.2% |
| Learning disability | All ages | 1.1% | 0.6% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 44.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.8% | 74.9% |
OHP-Greenridge Surgery, 671 Yardley Wood Road, Billesley, Birmingham, B13 0HN. Phone: 0121 465 8230. Website: www.greenridgesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| OHP-Yardley Wood Health Centre | 1.4 km | 89% |
| Featherstone Medical Centre | 1.5 km | 73% |
| Kingsfield Medical Centre | 1.5 km | 85% |
| Greenridge Healthcare Ltd | 1.6 km | 94% |
| Springfield Surgery | 2.0 km | 74% |
- Baldwins Lane Surgery (68% overall experience good)
- Greenridge Healthcare Ltd (94% overall experience good)
- OHP-Victoria Road Surgery (62% overall experience good)
- OHP-Wake Green Surgery (75% overall experience good)
- OHP-Yardley Wood Health Centre (89% overall experience good)
How do patients rate OHP-Greenridge Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of OHP-Greenridge Surgery as good, above the England figure of 77%. 62% found it easy to get through by phone.
How many patients are registered at OHP-Greenridge Surgery?
10,546 patients were registered in September 2026, down 1.0% on a year earlier.
What is OHP-Greenridge Surgery's CQC rating?
Good overall, published in May 2022.
How many GPs does OHP-Greenridge Surgery have?
5.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,897 patients per GP against 2,171 across England.
Are appointments at OHP-Greenridge Surgery face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP-Greenridge Surgery's phone number?
0121 465 8230.