OHP-Yardley Wood Health Centre, Birmingham: patient reviews and CQC rating
OHP-Yardley Wood Health Centre is a GP practice in Birmingham with 10,819 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in December 2019. It has 8.6 full-time-equivalent qualified GPs, or 1,253 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP-Yardley Wood Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 77%, above the England figure of 58%. Its result closest to England is the share who said they were treated with care and concern: 90%, against 86% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 17th of the 171 practices in Birmingham with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (86%). 98 patients answered the survey (response rate 20%).
| Survey question | OHP-Yardley Wood Health Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 89% | 73% | 77% |
| Easy to contact by phone | 75% | 51% | 57% |
| Easy to contact via the website | 77% | 51% | 58% |
| Easy to contact via the NHS App | 72% | 51% | 54% |
| Reception team helpful | 94% | 81% | 85% |
| Last contact good | 87% | 68% | 73% |
| Wait for appointment about right | 85% | 68% | 69% |
| Listened to well | 91% | 84% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 263 responses rated the practice good or very good (England: 92%).
CQC's overall rating for OHP-Yardley Wood Health Centre is Good, published in December 2019. One key question is rated differently: Responsive Requires Improvement.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
10,819 patients were registered at OHP-Yardley Wood Health Centre in September 2026, up 2.0% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 8.6 full-time-equivalent qualified GPs, there are 1,253 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 3.5 nurses and 5.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 6.4 |
| August 2024 | 4.5 | 7.3 |
| August 2025 | 6.4 | 8.3 |
| August 2026 | 8.6 | 10.3 |
From June 2026 to August 2026 the practice recorded 6,068 appointments a month, or 561 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 56% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | OHP-Yardley Wood Health Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 561 | 532 | 510 |
| Face to face | 76% | 62% | 63% |
| Same day as booked | 56% | 50% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (25.7% against 14.3%), a learning disability (1.0% against 0.6%) and chronic kidney disease (7.5% against 4.6%). The practice's patients live in areas with an average deprivation score of 31.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.3 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 25.7% | 14.3% |
| High blood pressure | All ages | 17.4% | 15.2% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Asthma | 6+ yrs | 9.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| COPD | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% |
| Heart failure | All ages | 1.0% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Palliative care | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.7% | 74.9% |
OHP-Yardley Wood Health Centre, 401 Highfield Road, Birmingham, B14 4DU. Phone: 0121 430 9100. Website: www.yardleywoodhc.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Baldwins Lane Surgery | 1.0 km | 68% |
| OHP-Greenridge Surgery | 1.4 km | 87% |
| Grafton Road Surgery | 1.4 km | 83% |
| Maypole Health Centre - Dr Michael | 2.0 km | 80% |
| Featherstone Medical Centre | 2.5 km | 73% |
- Baldwins Lane Surgery (68% overall experience good)
- Greenridge Healthcare Ltd (94% overall experience good)
- OHP-Greenridge Surgery (87% overall experience good)
- OHP-Victoria Road Surgery (62% overall experience good)
- OHP-Wake Green Surgery (75% overall experience good)
How do patients rate OHP-Yardley Wood Health Centre?
In the 2026 GP Patient Survey, 89% of patients described their overall experience of OHP-Yardley Wood Health Centre as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at OHP-Yardley Wood Health Centre?
10,819 patients were registered in September 2026, up 2.0% on a year earlier.
What is OHP-Yardley Wood Health Centre's CQC rating?
Good overall, published in December 2019.
How many GPs does OHP-Yardley Wood Health Centre have?
8.6 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,253 patients per GP against 2,171 across England.
Are appointments at OHP-Yardley Wood Health Centre face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP-Yardley Wood Health Centre's phone number?
0121 430 9100.