Maypole Health Centre - Dr Michael, Birmingham: patient reviews and CQC rating
Maypole Health Centre - Dr Michael is a GP practice in Birmingham with 5,108 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in July 2021. It has 2.5 full-time-equivalent qualified GPs, or 2,082 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Maypole Health Centre - Dr Michael
Its best result against England is the share who found it easy to contact the practice using the NHS App: 70%, above the England figure of 54%. Its weakest is the share who found the reception and administrative team helpful: 83%, against 85% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 59th of the 171 practices in Birmingham with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (80%). 79 patients answered the survey (response rate 16%).
| Survey question | Maypole Health Centre - Dr Michael | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 80% | 73% | 77% |
| Easy to contact by phone | 62% | 51% | 57% |
| Easy to contact via the website | 61% | 51% | 58% |
| Easy to contact via the NHS App | 70% | 51% | 54% |
| Reception team helpful | 83% | 81% | 85% |
| Last contact good | 76% | 68% | 73% |
| Wait for appointment about right | 82% | 68% | 69% |
| Listened to well | 91% | 84% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 94% of 156 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Maypole Health Centre - Dr Michael is Good, published in July 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (November 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,108 patients were registered at Maypole Health Centre - Dr Michael in September 2026, up 1.4% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,082 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.0 nurses and 0.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 4.2 |
| August 2024 | 1.0 | 3.1 |
| August 2025 | 1.0 | 2.7 |
| August 2026 | 2.5 | 4.6 |
From June 2026 to August 2026 the practice recorded 2,548 appointments a month, or 499 per 1,000 registered patients (England: 510). 85% were face to face (England: 63%). 32% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Maypole Health Centre - Dr Michael | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 499 | 532 | 510 |
| Face to face | 85% | 62% | 63% |
| Same day as booked | 32% | 50% | 45% |
| More than 28 days after booking | 6% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), serious mental illness (1.6% against 1.0%) and epilepsy (1.3% against 0.8%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 35.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 22.0% | 14.3% |
| High blood pressure | All ages | 16.2% | 15.2% |
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| Asthma | 6+ yrs | 8.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 4.2% | 3.8% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Learning disability | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.8% | 74.9% |
Maypole Health Centre - Dr Michael, 10 Sladepool Farm Road, Birmingham, B14 5DJ. Phone: 0121 430 2829. Website: www.dryapandpartners-maypolehealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Druids Heath Surgery | 1.1 km | 88% |
| Grafton Road Surgery | 1.1 km | 83% |
| OHP-Yardley Wood Health Centre | 2.0 km | 89% |
| Featherstone Medical Centre | 2.0 km | 73% |
| Kingsfield Medical Centre | 2.0 km | 85% |
- Birmingham Health Exchange Homeless Service (83% overall experience good)
- Cranes Park Road Surgery (80% overall experience good)
- Druids Heath Surgery (88% overall experience good)
- Greet Medical Practice (61% overall experience good)
- LPS - Weatheroak Medical Practice (71% overall experience good)
- Springfield Surgery (74% overall experience good)
- Strensham Road Surgery (78% overall experience good)
- The Acocks Green Medical Centre (56% overall experience good)
- The Balaji Surgery (58% overall experience good)
How do patients rate Maypole Health Centre - Dr Michael?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Maypole Health Centre - Dr Michael as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at Maypole Health Centre - Dr Michael?
5,108 patients were registered in September 2026, up 1.4% on a year earlier.
What is Maypole Health Centre - Dr Michael's CQC rating?
Good overall, published in July 2021.
How many GPs does Maypole Health Centre - Dr Michael have?
2.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,082 patients per GP against 2,171 across England.
Are appointments at Maypole Health Centre - Dr Michael face to face?
85% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Maypole Health Centre - Dr Michael's phone number?
0121 430 2829.