Kingstanding, Erdington & Nechells PCN: primary care network practices and patient survey
Kingstanding, Erdington & Nechells PCN is a primary care network of 7 GP practices with 55,520 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,720 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Kingstanding, Erdington & Nechells PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at The Dove Medical Practice to 96% at Cotmore Surgery, with a median of 85% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Cotmore Surgery has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Cotmore Surgery | 3,341 | 96% | 88% | Good | 1,002 |
| OHP-The Nechells Practice | 7,151 | 86% | 55% | Outstanding | 1,457 |
| OHP - Bloomsbury Medical Centre | 2,456 | 86% | 75% | Good | 1,771 |
| OHP-The Oaks Medical Centre | 16,235 | 85% | 55% | Good | 2,690 |
| OHP-Small Heath Medical Practice | 6,116 | 76% | 65% | Good | 1,609 |
| OHP - College Road Surgery | 11,069 | 75% | 63% | Good | 1,740 |
| The Dove Medical Practice | 9,152 | 75% | 56% | Good | 1,418 |
Results for the network as a whole, from 736 responses, against Birmingham and Solihull and England.
| Survey question | Kingstanding, Erdington & Nechells PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 81% | 73% | 77% |
| Easy to contact by phone | 61% | 51% | 57% |
| Easy to contact via the website | 63% | 51% | 58% |
| Easy to contact via the NHS App | 60% | 51% | 54% |
| Reception team helpful | 90% | 81% | 85% |
| Last contact good | 77% | 68% | 73% |
| Wait for appointment about right | 81% | 68% | 69% |
| Listened to well | 89% | 84% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 1,720 registered patients per full-time-equivalent qualified GP in Kingstanding, Erdington & Nechells PCN, fewer than England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 496 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 52% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.3% over the year (England: shrank 1.1%).
| Measure | Kingstanding, Erdington & Nechells PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 1,720 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 496 | 532 | 510 |
| Face-to-face appointments | 63% | 62% | 63% |
| Same day as booked | 52% | 50% | 45% |
| Did not attend | 6% | 6% | 4% |
| Patients aged 65 or over | 14% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Kingstanding, Erdington & Nechells PCN is diabetes (10.2% against 7.9%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | Kingstanding, Erdington & Nechells PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 14.3% | 14.3% | 6,006 |
| High blood pressure | All ages | 14.1% | 15.2% | 7,758 |
| Diabetes | 17+ yrs | 10.2% | 7.9% | 4,365 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 3,741 |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% | 1,861 |
| Cancer | All ages | 2.8% | 3.8% | 1,566 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 1,526 |
| COPD | All ages | 1.9% | 1.9% | 1,049 |
| Atrial fibrillation | All ages | 1.8% | 2.2% | 989 |
| Stroke and TIA | All ages | 1.8% | 1.9% | 978 |
| Serious mental illness | All ages | 1.2% | 1.0% | 671 |
| Heart failure | All ages | 1.0% | 1.1% | 559 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 359 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 285 |
| Palliative care | All ages | 0.6% | 0.6% | 341 |
| Dementia | All ages | 0.6% | 0.8% | 339 |
| Learning disability | All ages | 0.6% | 0.6% | 339 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 260 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 81 |
- Alliance of Sutton Practices PCN (3 practices)
- Balsall Heath, Sparkhill & Moseley PCN (9 practices)
- Birmingham East Central PCN (5 practices)
- Bordesley East PCN (5 practices)
- Bournville and Northfield PCN (3 practices)
- Community Care Hall Green PCN (3 practices)
- Edgbaston PCN (3 practices)
- Gosk PCN (6 practices)
- Harborne PCN (4 practices)
- Moseley, Billesley & Yardley Wood PCN (6 practices)
- Nechells, Saltley & Alum Rock PCN (5 practices)
- North Birmingham PCN (6 practices)
Which practices are in Kingstanding, Erdington & Nechells PCN?
Cotmore Surgery, OHP - Bloomsbury Medical Centre, OHP - College Road Surgery, OHP-Small Heath Medical Practice, OHP-The Nechells Practice, OHP-The Oaks Medical Centre and The Dove Medical Practice.
How do patients rate Kingstanding, Erdington & Nechells PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Kingstanding, Erdington & Nechells PCN cover?
55,520 registered patients across 7 practices in September 2026.
How many patients per GP does Kingstanding, Erdington & Nechells PCN have?
1,720 per full-time-equivalent qualified GP, against 2,171 across England.