The Dove Medical Practice, Birmingham: patient reviews and CQC rating
The Dove Medical Practice is a GP practice in Birmingham with 9,152 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 6.5 full-time-equivalent qualified GPs, or 1,418 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Dove Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 64%, against 54% across England. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. With 114 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 92nd of the 171 practices in Birmingham with 50 or more responses. 56% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (68%). 114 patients answered the survey (response rate 21%).
| Survey question | The Dove Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 75% | 73% | 77% |
| Easy to contact by phone | 56% | 51% | 57% |
| Easy to contact via the website | 64% | 51% | 58% |
| Easy to contact via the NHS App | 64% | 51% | 54% |
| Reception team helpful | 86% | 81% | 85% |
| Last contact good | 74% | 68% | 73% |
| Wait for appointment about right | 64% | 68% | 69% |
| Listened to well | 86% | 84% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
CQC's overall rating for The Dove Medical Practice is Good, published in April 2019. One key question is rated differently: Responsive Requires Improvement. Its previous overall rating was Requires Improvement (July 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
9,152 patients were registered at The Dove Medical Practice in September 2026, down 1.1% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 6.5 full-time-equivalent qualified GPs, there are 1,418 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 2.9 nurses and 4.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 6.2 |
| August 2024 | 4.9 | 7.6 |
| August 2025 | 6.3 | 8.2 |
| August 2026 | 6.5 | 8.2 |
From June 2026 to August 2026 the practice recorded 3,818 appointments a month, or 417 per 1,000 registered patients (England: 510). 69% were face to face (England: 63%). 47% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Dove Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 417 | 532 | 510 |
| Face to face | 69% | 62% | 63% |
| Same day as booked | 47% | 50% | 45% |
| More than 28 days after booking | 4% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (21.7% against 14.3%), serious mental illness (1.4% against 1.0%) and COPD (2.5% against 1.9%). It has a lower share for osteoporosis (0.4% against 1.2%). The practice's patients live in areas with an average deprivation score of 39.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.9 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 21.7% | 14.3% |
| High blood pressure | All ages | 15.6% | 15.2% |
| Diabetes | 17+ yrs | 10.5% | 7.9% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| COPD | All ages | 2.5% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Heart failure | All ages | 1.3% | 1.1% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.3% | 74.9% |
The Dove Medical Practice, 60 Dovedale Road, Birmingham, B23 5DD. Phone: 0121 289 5257. Website: www.dovesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| OHP - College Road Surgery | 0.7 km | 75% |
| Modality Hillcrest Surgery | 1.1 km | 67% |
| Dr Deedar Singh Bhomra | 1.2 km | 86% |
| Tudor Practice Stockland Green Limited | 1.3 km | 82% |
| Dr Roshan Khuroo | 1.3 km | 71% |
- Cotmore Surgery (96% overall experience good)
- OHP - Bloomsbury Medical Centre (86% overall experience good)
- OHP - College Road Surgery (75% overall experience good)
- OHP-Small Heath Medical Practice (76% overall experience good)
- OHP-The Nechells Practice (86% overall experience good)
- OHP-The Oaks Medical Centre (85% overall experience good)
How do patients rate The Dove Medical Practice?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of The Dove Medical Practice as good, against 77% across England. 56% found it easy to get through by phone.
How many patients are registered at The Dove Medical Practice?
9,152 patients were registered in September 2026, down 1.1% on a year earlier.
What is The Dove Medical Practice's CQC rating?
Good overall, published in April 2019.
How many GPs does The Dove Medical Practice have?
6.5 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,418 patients per GP against 2,171 across England.
Are appointments at The Dove Medical Practice face to face?
69% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Dove Medical Practice's phone number?
0121 289 5257.