Cotmore Surgery, Birmingham: patient reviews and CQC rating
Cotmore Surgery is a GP practice in Birmingham with 3,341 registered patients (September 2026). In the 2026 GP Patient Survey, 96% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 3.3 full-time-equivalent qualified GPs, or 1,002 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cotmore Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 90%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 4th of the 171 practices in Birmingham with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (92%). 97 patients answered the survey (response rate 26%).
| Survey question | Cotmore Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 96% | 73% | 77% |
| Easy to contact by phone | 88% | 51% | 57% |
| Easy to contact via the website | 91% | 51% | 58% |
| Easy to contact via the NHS App | 90% | 51% | 54% |
| Reception team helpful | 98% | 81% | 85% |
| Last contact good | 94% | 68% | 73% |
| Wait for appointment about right | 91% | 68% | 69% |
| Listened to well | 99% | 84% | 87% |
| Treated with care and concern | 98% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 94 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Cotmore Surgery is Good, published in May 2019. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
3,341 patients were registered at Cotmore Surgery in September 2026, down 0.6% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 1,002 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 3.0 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 3.3 | 3.3 |
| August 2026 | 3.3 | 3.3 |
From June 2026 to August 2026 the practice recorded 1,375 appointments a month, or 411 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 37% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
29% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Cotmore Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 411 | 532 | 510 |
| Face to face | 82% | 62% | 63% |
| Same day as booked | 37% | 50% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for high blood pressure (20.9% against 15.2%), coronary heart disease (4.0% against 3.0%) and diabetes (9.5% against 7.9%). The practice's patients live in areas with an average deprivation score of 24.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.0 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.9% | 15.2% |
| Depression | 18+ yrs | 13.9% | 14.3% |
| Diabetes | 17+ yrs | 9.5% | 7.9% |
| Asthma | 6+ yrs | 7.3% | 6.6% |
| Cancer | All ages | 4.6% | 3.8% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Cotmore Surgery, 169 Old Oscott Lane, Birmingham, B44 8TU. Phone: 0121 360 5409.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| OHP-The Oaks Medical Centre | 1.1 km | 85% |
| Dr Deedar Singh Bhomra | 1.3 km | 86% |
| Dr Manoj Prasad | 1.3 km | 89% |
| OHP - College Road Surgery | 1.5 km | 75% |
| Kingstanding Circle Surgery | 1.5 km | 91% |
- OHP - Bloomsbury Medical Centre (86% overall experience good)
- OHP - College Road Surgery (75% overall experience good)
- OHP-Small Heath Medical Practice (76% overall experience good)
- OHP-The Nechells Practice (86% overall experience good)
- OHP-The Oaks Medical Centre (85% overall experience good)
- The Dove Medical Practice (75% overall experience good)
How do patients rate Cotmore Surgery?
In the 2026 GP Patient Survey, 96% of patients described their overall experience of Cotmore Surgery as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at Cotmore Surgery?
3,341 patients were registered in September 2026, down 0.6% on a year earlier.
What is Cotmore Surgery's CQC rating?
Good overall, published in May 2019.
How many GPs does Cotmore Surgery have?
3.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,002 patients per GP against 2,171 across England.
Are appointments at Cotmore Surgery face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cotmore Surgery's phone number?
0121 360 5409.