OHP-The Nechells Practice, Birmingham: patient reviews and CQC rating
OHP-The Nechells Practice is a GP practice in Birmingham with 7,151 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Outstanding overall, in a report published in June 2019. It has 4.9 full-time-equivalent qualified GPs, or 1,457 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP-The Nechells Practice
Its best result against England is the share who found it easy to contact the practice through its website: 70%, above the England figure of 58%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 27th of the 171 practices in Birmingham with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (87%). 101 patients answered the survey (response rate 12%).
| Survey question | OHP-The Nechells Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 86% | 73% | 77% |
| Easy to contact by phone | 55% | 51% | 57% |
| Easy to contact via the website | 70% | 51% | 58% |
| Easy to contact via the NHS App | 57% | 51% | 54% |
| Reception team helpful | 85% | 81% | 85% |
| Last contact good | 76% | 68% | 73% |
| Wait for appointment about right | 71% | 68% | 69% |
| Listened to well | 88% | 84% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 47 responses rated the practice good or very good (England: 92%).
CQC's overall rating for OHP-The Nechells Practice is Outstanding, published in June 2019. 3 key questions are rated differently: Caring Good, Responsive Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Outstanding |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,151 patients were registered at OHP-The Nechells Practice in September 2026, down 2.0% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 4.9 full-time-equivalent qualified GPs, there are 1,457 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 2.1 nurses and 2.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.1 | 3.1 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 2.8 | 3.7 |
| August 2026 | 4.9 | 7.7 |
From June 2026 to August 2026 the practice recorded 3,311 appointments a month, or 463 per 1,000 registered patients (England: 510). 74% were face to face (England: 63%). 33% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | OHP-The Nechells Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 463 | 532 | 510 |
| Face to face | 74% | 62% | 63% |
| Same day as booked | 33% | 50% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%), diabetes (10.7% against 7.9%) and asthma (8.1% against 6.6%). It has a lower share for osteoporosis (0.1% against 1.2%), dementia (0.3% against 0.8%) and atrial fibrillation (0.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 53.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.4 years for women and 72.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.7% | 14.3% |
| Diabetes | 17+ yrs | 10.7% | 7.9% |
| High blood pressure | All ages | 10.0% | 15.2% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.1% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Cancer | All ages | 1.4% | 3.8% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Learning disability | All ages | 0.8% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 50.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 50.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 62.6% | 74.9% |
OHP-The Nechells Practice, 63 Rupert Street, Nechells, Birmingham, B7 5DT. Phone: 0121 422 3111. Website: www.ridgacremedicalcentres.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| OHP - Bloomsbury Medical Centre | 0.3 km | 86% |
| St Clements Surgery | 0.8 km | 74% |
| Church Road Surgery | 1.1 km | 78% |
| Victoria Road Medical Centre | 1.2 km | 49% |
| Gate Medical Centre | 1.4 km | 65% |
- Cotmore Surgery (96% overall experience good)
- OHP - Bloomsbury Medical Centre (86% overall experience good)
- OHP - College Road Surgery (75% overall experience good)
- OHP-Small Heath Medical Practice (76% overall experience good)
- OHP-The Oaks Medical Centre (85% overall experience good)
- The Dove Medical Practice (75% overall experience good)
How do patients rate OHP-The Nechells Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of OHP-The Nechells Practice as good, above the England figure of 77%. 55% found it easy to get through by phone.
How many patients are registered at OHP-The Nechells Practice?
7,151 patients were registered in September 2026, down 2.0% on a year earlier.
What is OHP-The Nechells Practice's CQC rating?
Outstanding overall, published in June 2019.
How many GPs does OHP-The Nechells Practice have?
4.9 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,457 patients per GP against 2,171 across England.
Are appointments at OHP-The Nechells Practice face to face?
74% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP-The Nechells Practice's phone number?
0121 422 3111.