Gate Medical Centre, Birmingham: patient reviews and CQC rating
Gate Medical Centre is a GP practice in Birmingham with 5,534 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in October 2019. It has 2.3 full-time-equivalent qualified GPs, or 2,427 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gate Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 60%, against 54% across England. Its weakest is the share who described their last contact with the practice as good: 52%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 132nd of the 171 practices in Birmingham with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 16 points lower than in 2025 (81%). 63 patients answered the survey (response rate 6%).
| Survey question | Gate Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 65% | 73% | 77% |
| Easy to contact by phone | 37% | 51% | 57% |
| Easy to contact via the website | 44% | 51% | 58% |
| Easy to contact via the NHS App | 60% | 51% | 54% |
| Reception team helpful | 73% | 81% | 85% |
| Last contact good | 52% | 68% | 73% |
| Wait for appointment about right | 56% | 68% | 69% |
| Listened to well | 80% | 84% | 87% |
| Treated with care and concern | 71% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 85% of 13 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Gate Medical Centre is Good, published in October 2019. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,534 patients were registered at Gate Medical Centre in September 2026, up 2.5% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,427 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 2.3 | 2.3 |
From June 2026 to August 2026 the practice recorded 2,848 appointments a month, or 515 per 1,000 registered patients (England: 510). 86% were face to face (England: 63%). 54% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
44% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Gate Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 515 | 532 | 510 |
| Face to face | 86% | 62% | 63% |
| Same day as booked | 54% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (17.5% against 7.9%), palliative or supportive care needs (1.1% against 0.6%) and serious mental illness (1.8% against 1.0%). It has a lower share for osteoporosis (0.0% against 1.2%), atrial fibrillation (0.4% against 2.2%) and cancer (1.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 55.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.5 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 17.5% | 7.9% |
| High blood pressure | All ages | 11.4% | 15.2% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Depression | 18+ yrs | 5.9% | 14.3% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.6% | 4.6% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Palliative care | All ages | 1.1% | 0.6% |
| Cancer | All ages | 1.1% | 3.8% |
| COPD | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.7% | 0.6% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 35.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 43.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.8% | 74.9% |
Gate Medical Centre, 120 Washwood Heath Road, Saltley, Birmingham, B8 1RE. Phone: 0121 327 4427. Website: www.gatemedicalcentre.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Greenfield Medical Practice | 0.3 km | 62% |
| Alpha Medical Practice | 0.4 km | 66% |
| Pak Health Centre - R Bhatti | 0.4 km | 79% |
| Saltley Centre for Health Care | 0.5 km | 61% |
| Amaanah Medical Practice | 0.5 km | 77% |
- Alpha Medical Practice (66% overall experience good)
- Alum Rock Medical Centre (57% overall experience good)
- Amaanah Medical Practice (77% overall experience good)
- Greenfield Medical Practice (62% overall experience good)
- Hamd Medical Practice (72% overall experience good)
- Oakleaf Medical Practice (73% overall experience good)
- Pak Health Centre - R Bhatti (79% overall experience good)
- Ward End Medical Centre (81% overall experience good)
How do patients rate Gate Medical Centre?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Gate Medical Centre as good, below the England figure of 77%. 37% found it easy to get through by phone.
How many patients are registered at Gate Medical Centre?
5,534 patients were registered in September 2026, up 2.5% on a year earlier.
What is Gate Medical Centre's CQC rating?
Good overall, published in October 2019.
How many GPs does Gate Medical Centre have?
2.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,427 patients per GP against 2,171 across England.
Are appointments at Gate Medical Centre face to face?
86% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gate Medical Centre's phone number?
0121 327 4427.