Oakleaf Medical Practice, Birmingham: patient reviews and CQC rating
Oakleaf Medical Practice is a GP practice in Birmingham with 12,159 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 5.6 full-time-equivalent qualified GPs, or 2,156 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Oakleaf Medical Practice
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 96%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 38%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 104th of the 171 practices in Birmingham with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (62%). 65 patients answered the survey (response rate 6%).
| Survey question | Oakleaf Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 73% | 73% | 77% |
| Easy to contact by phone | 42% | 51% | 57% |
| Easy to contact via the website | 38% | 51% | 58% |
| Easy to contact via the NHS App | 50% | 51% | 54% |
| Reception team helpful | 81% | 81% | 85% |
| Last contact good | 66% | 68% | 73% |
| Wait for appointment about right | 64% | 68% | 69% |
| Listened to well | 80% | 84% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 58% of 65 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Oakleaf Medical Practice is Good, published in January 2017. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,159 patients were registered at Oakleaf Medical Practice in September 2026, down 2.5% on a year earlier (England: down 1.1%).
4% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,156 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.8 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.2 | 4.2 |
| August 2024 | 3.2 | 6.4 |
| August 2025 | 3.2 | 6.2 |
| August 2026 | 5.6 | 10.8 |
From June 2026 to August 2026 the practice recorded 5,568 appointments a month, or 458 per 1,000 registered patients (England: 510). 79% were face to face (England: 63%). 70% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 11% of booked patients did not attend.
| Measure | Oakleaf Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 458 | 532 | 510 |
| Face to face | 79% | 62% | 63% |
| Same day as booked | 70% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 11% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (9.9% against 7.9%). It has a lower share for atrial fibrillation (0.4% against 2.2%), COPD (0.3% against 1.9%) and cancer (0.7% against 3.8%). The practice's patients live in areas with an average deprivation score of 54.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.4 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 9.9% | 7.9% |
| Depression | 18+ yrs | 8.8% | 14.3% |
| High blood pressure | All ages | 6.5% | 15.2% |
| Asthma | 6+ yrs | 4.4% | 6.6% |
| Coronary heart disease | All ages | 1.6% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Cancer | All ages | 0.7% | 3.8% |
| Stroke and TIA | All ages | 0.6% | 1.9% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| COPD | All ages | 0.3% | 1.9% |
| Heart failure | All ages | 0.3% | 1.1% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 33.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 36.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 45.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 58.8% | 74.9% |
Oakleaf Medical Practice, Washwood Heath Health Centre, Clodeshall Road, Birmingham, B8 3SW. Phone: 0121 270 0015.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hamd Medical Practice | 0.0 km | 72% |
| Alum Rock Medical Centre | 0.3 km | 57% |
| Naseby Medical Centre | 0.3 km | 38% |
| Saltley Centre for Health Care | 0.4 km | 61% |
| Amaanah Medical Practice | 0.4 km | 77% |
- Alpha Medical Practice (66% overall experience good)
- Alum Rock Medical Centre (57% overall experience good)
- Amaanah Medical Practice (77% overall experience good)
- Gate Medical Centre (65% overall experience good)
- Greenfield Medical Practice (62% overall experience good)
- Hamd Medical Practice (72% overall experience good)
- Pak Health Centre - R Bhatti (79% overall experience good)
- Ward End Medical Centre (81% overall experience good)
How do patients rate Oakleaf Medical Practice?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Oakleaf Medical Practice as good, against 77% across England. 42% found it easy to get through by phone.
How many patients are registered at Oakleaf Medical Practice?
12,159 patients were registered in September 2026, down 2.5% on a year earlier.
What is Oakleaf Medical Practice's CQC rating?
Good overall, published in January 2017.
How many GPs does Oakleaf Medical Practice have?
5.6 full-time-equivalent qualified GPs (16 qualified GPs by headcount), which is 2,156 patients per GP against 2,171 across England.
Are appointments at Oakleaf Medical Practice face to face?
79% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Oakleaf Medical Practice's phone number?
0121 270 0015.