Alpha Medical Practice, Birmingham: patient reviews and CQC rating
Alpha Medical Practice is a GP practice in Birmingham with 5,543 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in July 2017. It has 3.5 full-time-equivalent qualified GPs, or 1,563 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Alpha Medical Practice
Its result closest to England is the share who found it easy to get through to the practice by phone: 52%, against 57% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 70%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 131st of the 171 practices in Birmingham with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (53%). 80 patients answered the survey (response rate 8%).
| Survey question | Alpha Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 66% | 73% | 77% |
| Easy to contact by phone | 52% | 51% | 57% |
| Easy to contact via the website | 47% | 51% | 58% |
| Easy to contact via the NHS App | 39% | 51% | 54% |
| Reception team helpful | 69% | 81% | 85% |
| Last contact good | 59% | 68% | 73% |
| Wait for appointment about right | 53% | 68% | 69% |
| Listened to well | 70% | 84% | 87% |
| Treated with care and concern | 71% | 84% | 86% |
| Confidence and trust in the clinician | 84% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
In the Friends and Family Test for July 2026, 50% of 22 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Alpha Medical Practice is Good, published in July 2017. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,543 patients were registered at Alpha Medical Practice in September 2026, down 3.9% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 1,563 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.1 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 2.8 |
| August 2024 | 2.8 | 2.8 |
| August 2025 | 2.8 | 2.8 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 4,373 appointments a month, or 789 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 58% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Alpha Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 789 | 532 | 510 |
| Face to face | 60% | 62% | 63% |
| Same day as booked | 58% | 50% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (16.7% against 7.9%) and asthma (8.2% against 6.6%). It has a lower share for osteoporosis (0.1% against 1.2%), peripheral arterial disease (0.1% against 0.6%) and COPD (0.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 54.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.5 years for women and 75.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 16.7% | 7.9% |
| High blood pressure | All ages | 11.2% | 15.2% |
| Asthma | 6+ yrs | 8.2% | 6.6% |
| Depression | 18+ yrs | 7.5% | 14.3% |
| Chronic kidney disease | 18+ yrs | 4.0% | 4.6% |
| Coronary heart disease | All ages | 3.0% | 3.0% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Cancer | All ages | 1.1% | 3.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| COPD | All ages | 0.4% | 1.9% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 42.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.9% | 74.9% |
Alpha Medical Practice, 38 Alum Rock Road, Saltley, Birmingham, B8 1JA. Phone: 0121 328 7010. Website: www.alphamedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Pak Health Centre - R Bhatti | 0.0 km | 79% |
| Greenfield Medical Practice | 0.1 km | 62% |
| Saltley Centre for Health Care | 0.3 km | 61% |
| Amaanah Medical Practice | 0.3 km | 77% |
| Gate Medical Centre | 0.4 km | 65% |
- Alum Rock Medical Centre (57% overall experience good)
- Amaanah Medical Practice (77% overall experience good)
- Gate Medical Centre (65% overall experience good)
- Greenfield Medical Practice (62% overall experience good)
- Hamd Medical Practice (72% overall experience good)
- Oakleaf Medical Practice (73% overall experience good)
- Pak Health Centre - R Bhatti (79% overall experience good)
- Ward End Medical Centre (81% overall experience good)
How do patients rate Alpha Medical Practice?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Alpha Medical Practice as good, below the England figure of 77%. 52% found it easy to get through by phone.
How many patients are registered at Alpha Medical Practice?
5,543 patients were registered in September 2026, down 3.9% on a year earlier.
What is Alpha Medical Practice's CQC rating?
Good overall, published in July 2017.
How many GPs does Alpha Medical Practice have?
3.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,563 patients per GP against 2,171 across England.
Are appointments at Alpha Medical Practice face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Alpha Medical Practice's phone number?
0121 328 7010.