OHP - College Road Surgery, Birmingham: patient reviews and CQC rating
OHP - College Road Surgery is a GP practice in Birmingham with 11,069 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in May 2019. It has 6.4 full-time-equivalent qualified GPs, or 1,740 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP - College Road Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 81%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice using the NHS App: 52%, against 54% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 89th of the 171 practices in Birmingham with 50 or more responses. 63% found it easy to get through by phone (England: 57%). The overall experience result is 11 points higher than in 2025 (64%). 118 patients answered the survey (response rate 23%).
| Survey question | OHP - College Road Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 75% | 73% | 77% |
| Easy to contact by phone | 63% | 51% | 57% |
| Easy to contact via the website | 66% | 51% | 58% |
| Easy to contact via the NHS App | 52% | 51% | 54% |
| Reception team helpful | 96% | 81% | 85% |
| Last contact good | 77% | 68% | 73% |
| Wait for appointment about right | 81% | 68% | 69% |
| Listened to well | 90% | 84% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 28 responses rated the practice good or very good (England: 92%).
CQC's overall rating for OHP - College Road Surgery is Good, published in May 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,069 patients were registered at OHP - College Road Surgery in September 2026, down 1.1% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 6.4 full-time-equivalent qualified GPs, there are 1,740 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.5 nurses and 1.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.4 | 9.6 |
| August 2024 | 6.4 | 8.5 |
| August 2025 | 6.4 | 7.4 |
| August 2026 | 6.4 | 9.1 |
From June 2026 to August 2026 the practice recorded 5,024 appointments a month, or 454 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 48% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | OHP - College Road Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 454 | 532 | 510 |
| Face to face | 44% | 62% | 63% |
| Same day as booked | 48% | 50% | 45% |
| More than 28 days after booking | 7% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (10.6% against 7.9%) and COPD (2.3% against 1.9%). It has a lower share for cancer (2.8% against 3.8%). The practice's patients live in areas with an average deprivation score of 41.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 79.4 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 16.6% | 14.3% |
| High blood pressure | All ages | 15.0% | 15.2% |
| Diabetes | 17+ yrs | 10.6% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| COPD | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 2.1% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Osteoporosis | 50+ yrs | 1.1% | 1.2% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 56.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.4% | 74.9% |
OHP - College Road Surgery, 452 College Road, Kingstanding, Birmingham, B44 0HL. Phone: 0121 373 8842. Website: www.collegeroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Dove Medical Practice | 0.7 km | 75% |
| Dr Deedar Singh Bhomra | 0.7 km | 86% |
| Modality Hillcrest Surgery | 1.1 km | 67% |
| Cotmore Surgery | 1.5 km | 96% |
| Tudor Practice Stockland Green Limited | 1.8 km | 82% |
- Cotmore Surgery (96% overall experience good)
- OHP - Bloomsbury Medical Centre (86% overall experience good)
- OHP-Small Heath Medical Practice (76% overall experience good)
- OHP-The Nechells Practice (86% overall experience good)
- OHP-The Oaks Medical Centre (85% overall experience good)
- The Dove Medical Practice (75% overall experience good)
How do patients rate OHP - College Road Surgery?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of OHP - College Road Surgery as good, against 77% across England. 63% found it easy to get through by phone.
How many patients are registered at OHP - College Road Surgery?
11,069 patients were registered in September 2026, down 1.1% on a year earlier.
What is OHP - College Road Surgery's CQC rating?
Good overall, published in May 2019.
How many GPs does OHP - College Road Surgery have?
6.4 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 1,740 patients per GP against 2,171 across England.
Are appointments at OHP - College Road Surgery face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP - College Road Surgery's phone number?
0121 373 8842.