Birmingham East Central PCN: primary care network practices and patient survey
Birmingham East Central PCN is a primary care network of 5 GP practices with 52,298 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England. Its practices have 2,116 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Birmingham East Central PCN with survey results, the share of patients describing their overall experience as good ranges from 66% at Omnia Practice to 79% at Yardley Green Medical Centre, with a median of 75% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. EMC Surgery has the highest share finding it easy to get through by phone (63%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Yardley Green Medical Centre | 12,242 | 79% | 46% | Requires improvement | 2,860 |
| Bucklands End Lane Surgery | 5,961 | 76% | 25% | Requires improvement | 1,961 |
| Church Lane Surgery | 4,584 | 75% | 55% | – | 3,306 |
| EMC Surgery | 13,810 | 74% | 63% | Requires improvement | 2,005 |
| Omnia Practice | 15,701 | 66% | 25% | Good | 1,720 |
Results for the network as a whole, from 495 responses, against Birmingham and Solihull and England.
| Survey question | Birmingham East Central PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 73% | 73% | 77% |
| Easy to contact by phone | 42% | 51% | 57% |
| Easy to contact via the website | 50% | 51% | 58% |
| Easy to contact via the NHS App | 44% | 51% | 54% |
| Reception team helpful | 77% | 81% | 85% |
| Last contact good | 65% | 68% | 73% |
| Wait for appointment about right | 63% | 68% | 69% |
| Listened to well | 79% | 84% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 2,116 registered patients per full-time-equivalent qualified GP in Birmingham East Central PCN, close to England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 690 appointments a month per 1,000 patients (England: 510), 59% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).
| Measure | Birmingham East Central PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 2,116 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 690 | 532 | 510 |
| Face-to-face appointments | 59% | 62% | 63% |
| Same day as booked | 42% | 50% | 45% |
| Did not attend | 6% | 6% | 4% |
| Patients aged 65 or over | 10% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Birmingham East Central PCN is learning disability (1.2% against 0.6%), and the furthest below is osteoporosis (0.2% against 1.2%).
| Condition register | Age group | Birmingham East Central PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.2% | 15.2% | 6,478 |
| Diabetes | 17+ yrs | 11.6% | 7.9% | 4,572 |
| Depression | 18+ yrs | 8.4% | 14.3% | 3,243 |
| Asthma | 6+ yrs | 7.3% | 6.6% | 3,597 |
| Chronic kidney disease | 18+ yrs | 3.9% | 4.6% | 1,486 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,248 |
| COPD | All ages | 1.7% | 1.9% | 927 |
| Cancer | All ages | 1.6% | 3.8% | 847 |
| Serious mental illness | All ages | 1.4% | 1.0% | 725 |
| Learning disability | All ages | 1.2% | 0.6% | 651 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 628 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 524 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 333 |
| Heart failure | All ages | 0.6% | 1.1% | 338 |
| Palliative care | All ages | 0.6% | 0.6% | 333 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 251 |
| Dementia | All ages | 0.4% | 0.8% | 199 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 176 |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% | 21 |
- Alliance of Sutton Practices PCN (3 practices)
- Balsall Heath, Sparkhill & Moseley PCN (9 practices)
- Bordesley East PCN (5 practices)
- Bournville and Northfield PCN (3 practices)
- Community Care Hall Green PCN (3 practices)
- Edgbaston PCN (3 practices)
- Gosk PCN (6 practices)
- Harborne PCN (4 practices)
- Kingstanding, Erdington & Nechells PCN (7 practices)
- Moseley, Billesley & Yardley Wood PCN (6 practices)
- Nechells, Saltley & Alum Rock PCN (5 practices)
- North Birmingham PCN (6 practices)
Which practices are in Birmingham East Central PCN?
Bucklands End Lane Surgery, Church Lane Surgery, EMC Surgery, Omnia Practice and Yardley Green Medical Centre.
How do patients rate Birmingham East Central PCN?
73% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Birmingham East Central PCN cover?
52,298 registered patients across 5 practices in September 2026.
How many patients per GP does Birmingham East Central PCN have?
2,116 per full-time-equivalent qualified GP, against 2,171 across England.