Omnia Practice, Birmingham: patient reviews and CQC rating
Omnia Practice is a GP practice in Birmingham with 15,701 registered patients (September 2026). In the 2026 GP Patient Survey, 66% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in May 2016. It has 9.1 full-time-equivalent qualified GPs, or 1,720 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Omnia Practice
Its result closest to England is the share who said their needs were met at their last appointment: 87%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 25%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 8 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 130th of the 171 practices in Birmingham with 50 or more responses. 25% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (58%). 97 patients answered the survey (response rate 13%).
| Survey question | Omnia Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 66% | 73% | 77% |
| Easy to contact by phone | 25% | 51% | 57% |
| Easy to contact via the website | 53% | 51% | 58% |
| Easy to contact via the NHS App | 34% | 51% | 54% |
| Reception team helpful | 62% | 81% | 85% |
| Last contact good | 54% | 68% | 73% |
| Wait for appointment about right | 59% | 68% | 69% |
| Listened to well | 73% | 84% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 42 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Omnia Practice is Good, published in May 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
15,701 patients were registered at Omnia Practice in September 2026, down 5.1% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 9.1 full-time-equivalent qualified GPs, there are 1,720 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 3.6 nurses and 3.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.4 | 11.0 |
| August 2024 | 9.1 | 10.8 |
| August 2025 | 9.1 | 11.0 |
| August 2026 | 9.1 | 11.9 |
From June 2026 to August 2026 the practice recorded 10,307 appointments a month, or 656 per 1,000 registered patients (England: 510). 51% were face to face (England: 63%). 38% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
70% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Omnia Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 656 | 532 | 510 |
| Face to face | 51% | 62% | 63% |
| Same day as booked | 38% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), diabetes (11.2% against 7.9%) and asthma (8.1% against 6.6%). It has a lower share for osteoporosis (0.1% against 1.2%), atrial fibrillation (0.8% against 2.2%) and cancer (1.4% against 3.8%). The practice's patients live in areas with an average deprivation score of 51.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.2 years for women and 75.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 11.2% | 7.9% |
| High blood pressure | All ages | 10.3% | 15.2% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Depression | 18+ yrs | 7.5% | 14.3% |
| Chronic kidney disease | 18+ yrs | 3.0% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Cancer | All ages | 1.4% | 3.8% |
| COPD | All ages | 1.3% | 1.9% |
| Learning disability | All ages | 1.1% | 0.6% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 50.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 48.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 47.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 63.1% | 74.9% |
Omnia Practice, Yardley Green Medical Centre, Birmingham, B9 5PU. Phone: 0121 506 2000. Website: www.omniapractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Yardley Green Medical Centre | 0.0 km | 79% |
| Charles Road Surgery | 0.9 km | 89% |
| Bordesley Green Surgery | 1.1 km | 65% |
| Aubrey Road Medical Centre | 1.2 km | 63% |
| The Park Medical Centre | 1.2 km | 64% |
- Bucklands End Lane Surgery (76% overall experience good)
- Church Lane Surgery (75% overall experience good)
- EMC Surgery (74% overall experience good)
- Yardley Green Medical Centre (79% overall experience good)
How do patients rate Omnia Practice?
In the 2026 GP Patient Survey, 66% of patients described their overall experience of Omnia Practice as good, below the England figure of 77%. 25% found it easy to get through by phone.
How many patients are registered at Omnia Practice?
15,701 patients were registered in September 2026, down 5.1% on a year earlier.
What is Omnia Practice's CQC rating?
Good overall, published in May 2016.
How many GPs does Omnia Practice have?
9.1 full-time-equivalent qualified GPs (11 qualified GPs by headcount), which is 1,720 patients per GP against 2,171 across England.
Are appointments at Omnia Practice face to face?
51% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Omnia Practice's phone number?
0121 506 2000.