Dr C D Lenton & Partners, Sutton Coldfield: patient reviews and CQC rating
Dr C D Lenton & Partners is a GP practice in Sutton Coldfield with 14,609 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in December 2017. It has 8.0 full-time-equivalent qualified GPs, or 1,826 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr C D Lenton & Partners
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 97%, against 93% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 29%, below the England figure of 54%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 5th of the 5 practices in Sutton Coldfield with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (61%). 112 patients answered the survey (response rate 34%).
| Survey question | Dr C D Lenton & Partners | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 73% | 73% | 77% |
| Easy to contact by phone | 38% | 51% | 57% |
| Easy to contact via the website | 51% | 51% | 58% |
| Easy to contact via the NHS App | 29% | 51% | 54% |
| Reception team helpful | 72% | 81% | 85% |
| Last contact good | 64% | 68% | 73% |
| Wait for appointment about right | 61% | 68% | 69% |
| Listened to well | 89% | 84% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 93% of 704 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr C D Lenton & Partners is Good, published in December 2017. All 5 key questions are rated Good. It held the same rating in the report before (November 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,609 patients were registered at Dr C D Lenton & Partners in September 2026, down 2.0% on a year earlier (England: down 1.1%).
28% of its patients are aged 65 or over, against 19% across England. With 8.0 full-time-equivalent qualified GPs, there are 1,826 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 3.5 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 9.7 |
| August 2024 | 7.4 | 11.5 |
| August 2025 | 7.4 | 11.1 |
| August 2026 | 8.0 | 11.6 |
From June 2026 to August 2026 the practice recorded 6,264 appointments a month, or 429 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 34% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Dr C D Lenton & Partners | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 429 | 532 | 510 |
| Face to face | 73% | 62% | 63% |
| Same day as booked | 34% | 50% | 45% |
| More than 28 days after booking | 9% | 3% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.2% against 1.2%), cancer (5.9% against 3.8%) and heart failure (1.6% against 1.1%). It has a lower share for serious mental illness (0.7% against 1.0%) and COPD (1.5% against 1.9%). The practice's patients live in areas with an average deprivation score of 10.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 81.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.4% | 15.2% |
| Depression | 18+ yrs | 14.8% | 14.3% |
| Diabetes | 17+ yrs | 8.5% | 7.9% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 5.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 5.5% | 4.6% |
| Coronary heart disease | All ages | 4.1% | 3.0% |
| Atrial fibrillation | All ages | 3.2% | 2.2% |
| Stroke and TIA | All ages | 2.4% | 1.9% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| Heart failure | All ages | 1.6% | 1.1% |
| COPD | All ages | 1.5% | 1.9% |
| Dementia | All ages | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 70.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.2% | 74.9% |
Dr C D Lenton & Partners, Ashfield Surgery, 8 Walmley Road, Sutton Coldfield, B76 1QN. Phone: 0121 351 3238.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Hawthorns Surgery | 1.8 km | 81% |
| Dr Mehboob Bhatti | 2.1 km | 73% |
| Midlands Medical Partnership | 2.5 km | 79% |
| OHP-The Manor Practice | 2.5 km | 74% |
| Eden Court Medical Practice | 2.5 km | 82% |
- OHP-The Manor Practice (74% overall experience good)
- The Hawthorns Surgery (81% overall experience good)
How do patients rate Dr C D Lenton & Partners?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Dr C D Lenton & Partners as good, against 77% across England. 38% found it easy to get through by phone.
How many patients are registered at Dr C D Lenton & Partners?
14,609 patients were registered in September 2026, down 2.0% on a year earlier.
What is Dr C D Lenton & Partners's CQC rating?
Good overall, published in December 2017.
How many GPs does Dr C D Lenton & Partners have?
8.0 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,826 patients per GP against 2,171 across England.
Are appointments at Dr C D Lenton & Partners face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr C D Lenton & Partners's phone number?
0121 351 3238.