Dr Mehboob Bhatti, Birmingham: patient reviews and CQC rating
Dr Mehboob Bhatti is a GP practice in Birmingham with 3,312 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Inadequate overall, in a report published in July 2024. It has 1.3 full-time-equivalent qualified GPs, or 2,588 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Mehboob Bhatti
Its best result against England is the share who found it easy to get through to the practice by phone: 92%, above the England figure of 57%. Its weakest is the share who described their overall experience of the practice as good: 73%, against 77% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 101st of the 171 practices in Birmingham with 50 or more responses. 92% found it easy to get through by phone (England: 57%). The overall experience result is 15 points lower than in 2025 (88%). 79 patients answered the survey (response rate 20%).
| Survey question | Dr Mehboob Bhatti | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 73% | 73% | 77% |
| Easy to contact by phone | 92% | 51% | 57% |
| Easy to contact via the website | 57% | 51% | 58% |
| Easy to contact via the NHS App | 63% | 51% | 54% |
| Reception team helpful | 92% | 81% | 85% |
| Last contact good | 75% | 68% | 73% |
| Wait for appointment about right | 80% | 68% | 69% |
| Listened to well | 88% | 84% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 65 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Mehboob Bhatti is Inadequate, published in July 2024. 2 key questions are rated differently: Caring Good and Responsive Good. Its previous overall rating was Good (September 2016).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Inadequate |
| Caring | Good |
| Responsive | Good |
| Effective | Inadequate |
3,312 patients were registered at Dr Mehboob Bhatti in September 2026, up 26.3% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 1.3 full-time-equivalent qualified GPs, there are 2,588 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.5 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.3 | 1.3 |
| August 2024 | 1.3 | 1.3 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.3 | 1.3 |
From June 2026 to August 2026 the practice recorded 2,506 appointments a month, or 757 per 1,000 registered patients (England: 510). 45% were face to face (England: 63%). 47% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Dr Mehboob Bhatti | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 757 | 532 | 510 |
| Face to face | 45% | 62% | 63% |
| Same day as booked | 47% | 50% | 45% |
| More than 28 days after booking | 3% | 3% | 5% |
| Did not attend | 5% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.1% against 0.6%), serious mental illness (1.9% against 1.0%) and diabetes (10.9% against 7.9%). It has a lower share for COPD (0.8% against 1.9%). The practice's patients live in areas with an average deprivation score of 30.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 76.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.7% | 15.2% |
| Depression | 18+ yrs | 15.7% | 14.3% |
| Diabetes | 17+ yrs | 10.9% | 7.9% |
| Asthma | 6+ yrs | 5.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| Heart failure | All ages | 1.4% | 1.1% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Learning disability | All ages | 1.1% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| COPD | All ages | 0.8% | 1.9% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.0% | 74.9% |
Dr Mehboob Bhatti, 122 Sutton Road, Erdington, Birmingham, B23 5TJ. Phone: 0121 373 0056.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Hawthorns Surgery | 0.5 km | 81% |
| LPS - Poplars Surgery | 0.7 km | 87% |
| Midlands Medical Partnership | 1.9 km | 79% |
| Dr C D Lenton & Partners | 2.1 km | 73% |
| OHP - Kingsbury Road Surgery | 2.2 km | 93% |
- Dr Asad Zaman (92% overall experience good)
- Dr Roshan Khuroo (71% overall experience good)
- LPS - Poplars Surgery (87% overall experience good)
- OHP - Kingsbury Road Surgery (93% overall experience good)
- OHP-Reservoir Road Surgery (76% overall experience good)
How do patients rate Dr Mehboob Bhatti?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Dr Mehboob Bhatti as good, against 77% across England. 92% found it easy to get through by phone.
How many patients are registered at Dr Mehboob Bhatti?
3,312 patients were registered in September 2026, up 26.3% on a year earlier.
What is Dr Mehboob Bhatti's CQC rating?
Inadequate overall, published in July 2024.
How many GPs does Dr Mehboob Bhatti have?
1.3 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 2,588 patients per GP against 2,171 across England.
Are appointments at Dr Mehboob Bhatti face to face?
45% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Mehboob Bhatti's phone number?
0121 373 0056.