OHP - Kingsbury Road Surgery, Birmingham: patient reviews and CQC rating
OHP - Kingsbury Road Surgery is a GP practice in Birmingham with 4,662 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Outstanding overall, in a report published in May 2019. It has 4.3 full-time-equivalent qualified GPs, or 1,083 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP - Kingsbury Road Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 89%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Of the 11 results in the table, 9 are above England and 0 below by more than the survey's margin of error, and 2 within it.
On overall experience it is 8th of the 171 practices in Birmingham with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (94%). 106 patients answered the survey (response rate 22%).
| Survey question | OHP - Kingsbury Road Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 93% | 73% | 77% |
| Easy to contact by phone | 84% | 51% | 57% |
| Easy to contact via the website | 74% | 51% | 58% |
| Easy to contact via the NHS App | 89% | 51% | 54% |
| Reception team helpful | 92% | 81% | 85% |
| Last contact good | 95% | 68% | 73% |
| Wait for appointment about right | 89% | 68% | 69% |
| Listened to well | 96% | 84% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 98 responses rated the practice good or very good (England: 92%).
CQC's overall rating for OHP - Kingsbury Road Surgery is Outstanding, published in May 2019. One key question is rated differently: Safe Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
4,662 patients were registered at OHP - Kingsbury Road Surgery in September 2026, up 6.9% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 4.3 full-time-equivalent qualified GPs, there are 1,083 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.3 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 4.9 |
| August 2024 | 2.6 | 3.7 |
| August 2025 | 4.3 | 6.0 |
| August 2026 | 4.3 | 6.0 |
From June 2026 to August 2026 the practice recorded 2,751 appointments a month, or 590 per 1,000 registered patients (England: 510). 64% were face to face (England: 63%). 55% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | OHP - Kingsbury Road Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 590 | 532 | 510 |
| Face to face | 64% | 62% | 63% |
| Same day as booked | 55% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 6% | 6% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.3% against 0.8%), atrial fibrillation (1.3% against 2.2%) and cancer (2.3% against 3.8%). The practice's patients live in areas with an average deprivation score of 44.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 79.3 years for women and 73.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.8% | 14.3% |
| High blood pressure | All ages | 11.5% | 15.2% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.7% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| COPD | All ages | 1.5% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Learning disability | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Dementia | All ages | 0.3% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 68.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 81.4% | 74.9% |
OHP - Kingsbury Road Surgery, 273 Kingsbury Road, Erdington, Birmingham, B24 8RD. Phone: 0121 377 7527. Website: www.kingsburyroadsurgery.nhs.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| LPS - Poplars Surgery | 1.5 km | 87% |
| Tudor Practice Stockland Green Limited | 1.6 km | 82% |
| Dr Roshan Khuroo | 1.6 km | 71% |
| OHP-Reservoir Road Surgery | 1.6 km | 76% |
| Midlands Medical Partnership | 1.8 km | 79% |
- Dr Asad Zaman (92% overall experience good)
- Dr Mehboob Bhatti (73% overall experience good)
- Dr Roshan Khuroo (71% overall experience good)
- LPS - Poplars Surgery (87% overall experience good)
- OHP-Reservoir Road Surgery (76% overall experience good)
How do patients rate OHP - Kingsbury Road Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of OHP - Kingsbury Road Surgery as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at OHP - Kingsbury Road Surgery?
4,662 patients were registered in September 2026, up 6.9% on a year earlier.
What is OHP - Kingsbury Road Surgery's CQC rating?
Outstanding overall, published in May 2019.
How many GPs does OHP - Kingsbury Road Surgery have?
4.3 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,083 patients per GP against 2,171 across England.
Are appointments at OHP - Kingsbury Road Surgery face to face?
64% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP - Kingsbury Road Surgery's phone number?
0121 377 7527.