Blackwood Health Centre, Sutton Coldfield: patient reviews and CQC rating
Blackwood Health Centre is a GP practice in Sutton Coldfield with 4,292 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 3.5 full-time-equivalent qualified GPs, or 1,214 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Blackwood Health Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 66%, against 57% across England. Its weakest is the share who said they were treated with care and concern: 73%, below the England figure of 86%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 5 practices in Sutton Coldfield with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (74%). 93 patients answered the survey (response rate 28%).
| Survey question | Blackwood Health Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 77% | 74% | 77% |
| Easy to contact by phone | 66% | 53% | 57% |
| Easy to contact via the website | 60% | 54% | 58% |
| Easy to contact via the NHS App | 47% | 54% | 54% |
| Reception team helpful | 86% | 81% | 85% |
| Last contact good | 76% | 68% | 73% |
| Wait for appointment about right | 77% | 65% | 69% |
| Listened to well | 81% | 85% | 87% |
| Treated with care and concern | 73% | 84% | 86% |
| Confidence and trust in the clinician | 84% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 89% of 35 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Blackwood Health Centre is Good, published in March 2019. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,292 patients were registered at Blackwood Health Centre in September 2026, up 3.3% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 1,214 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 2.9 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.3 | 1.3 |
| August 2026 | 3.5 | 3.5 |
From June 2026 to August 2026 the practice recorded 1,646 appointments a month, or 383 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 35% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Blackwood Health Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 383 | 561 | 510 |
| Face to face | 82% | 64% | 63% |
| Same day as booked | 35% | 51% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 6% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for cancer (5.4% against 3.8%) and chronic kidney disease (6.1% against 4.6%). It has a lower share for osteoporosis (0.4% against 1.2%) and depression (9.3% against 14.3%). The practice's patients live in areas with an average deprivation score of 5.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.5 years for women and 81.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.2% | 15.2% |
| Depression | 18+ yrs | 9.3% | 14.3% |
| Diabetes | 17+ yrs | 7.6% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Cancer | All ages | 5.4% | 3.8% |
| Coronary heart disease | All ages | 3.4% | 3.0% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| COPD | All ages | 1.4% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Heart failure | All ages | 0.8% | 1.1% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.1% | 74.9% |
Blackwood Health Centre, Blackwood Road, Sutton Coldfield, B74 3PL. Phone: 0121 353 7558.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Queslett Medical Centre | 2.5 km | 97% |
| Collingwood Family Practice | 2.7 km | 70% |
| Dr Manoj Prasad | 2.8 km | 89% |
| Kingstanding Circle Surgery | 3.0 km | 91% |
| OHP-The Oaks Medical Centre | 3.1 km | 85% |
- Collingwood Family Practice (70% overall experience good)
- Northgate Medical Centre (91% overall experience good)
- Portland Medical Practice (87% overall experience good)
- Rushall Medical Centre (79% overall experience good)
How do patients rate Blackwood Health Centre?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Blackwood Health Centre as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Blackwood Health Centre?
4,292 patients were registered in September 2026, up 3.3% on a year earlier.
What is Blackwood Health Centre's CQC rating?
Good overall, published in March 2019.
How many GPs does Blackwood Health Centre have?
3.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,214 patients per GP against 2,171 across England.
Are appointments at Blackwood Health Centre face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Blackwood Health Centre's phone number?
0121 353 7558.