Northgate Medical Centre, Walsall: patient reviews and CQC rating
Northgate Medical Centre is a GP practice in Walsall with 10,238 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 6.8 full-time-equivalent qualified GPs, or 1,500 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Northgate Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 86%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 84%, against 86% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 5th of the 40 practices in Walsall with 50 or more responses. 86% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (87%). 114 patients answered the survey (response rate 32%).
| Survey question | Northgate Medical Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 91% | 74% | 77% |
| Easy to contact by phone | 86% | 53% | 57% |
| Easy to contact via the website | 76% | 54% | 58% |
| Easy to contact via the NHS App | 81% | 54% | 54% |
| Reception team helpful | 95% | 81% | 85% |
| Last contact good | 89% | 68% | 73% |
| Wait for appointment about right | 76% | 65% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 529 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Northgate Medical Centre is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,238 patients were registered at Northgate Medical Centre in September 2026, almost the same as a year earlier.
29% of its patients are aged 65 or over, against 19% across England. With 6.8 full-time-equivalent qualified GPs, there are 1,500 patients per GP, fewer than the England figure of 2,171 and Black Country's 2,193. The practice also has 2.9 nurses and 2.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 6.9 |
| August 2024 | 6.5 | 8.6 |
| August 2025 | 6.8 | 7.7 |
| August 2026 | 6.8 | 9.0 |
From June 2026 to August 2026 the practice recorded 6,026 appointments a month, or 589 per 1,000 registered patients (England: 510). 89% were face to face (England: 63%). 37% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Northgate Medical Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 589 | 561 | 510 |
| Face to face | 89% | 64% | 63% |
| Same day as booked | 37% | 51% | 45% |
| More than 28 days after booking | 9% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for peripheral arterial disease (1.3% against 0.6%), palliative or supportive care needs (1.1% against 0.6%) and osteoporosis (2.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 13.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.2 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 21.5% | 15.2% |
| Depression | 18+ yrs | 13.9% | 14.3% |
| Diabetes | 17+ yrs | 9.0% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% |
| Coronary heart disease | All ages | 5.4% | 3.0% |
| Cancer | All ages | 5.2% | 3.8% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| Stroke and TIA | All ages | 3.3% | 1.9% |
| Osteoporosis | 50+ yrs | 2.2% | 1.2% |
| COPD | All ages | 1.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.4% | 0.8% |
| Peripheral arterial disease | All ages | 1.3% | 0.6% |
| Dementia | All ages | 1.2% | 0.8% |
| Palliative care | All ages | 1.1% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 1.0% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.0% | 74.9% |
Northgate Medical Centre, Northgate Practice, Anchor Meadow Health Centre, Anchor Meadow, Aldridge, Walsall, WS9 8AJ. Phone: 01922 450900. Website: www.northgatepractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Portland Medical Practice | 0.0 km | 87% |
| Rushall Medical Centre | 2.7 km | 79% |
| St John's Medical Centre | 2.8 km | 50% |
| Streets Corner Surgery | 3.0 km | 81% |
| Walsall Wood Health Centre | 3.0 km | 86% |
- Blackwood Health Centre (77% overall experience good)
- Collingwood Family Practice (70% overall experience good)
- Portland Medical Practice (87% overall experience good)
- Rushall Medical Centre (79% overall experience good)
How do patients rate Northgate Medical Centre?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Northgate Medical Centre as good, above the England figure of 77%. 86% found it easy to get through by phone.
How many patients are registered at Northgate Medical Centre?
10,238 patients were registered in September 2026, up 0.3% on a year earlier.
What is Northgate Medical Centre's CQC rating?
Good overall, published in December 2016.
How many GPs does Northgate Medical Centre have?
6.8 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 1,500 patients per GP against 2,171 across England.
Are appointments at Northgate Medical Centre face to face?
89% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Northgate Medical Centre's phone number?
01922 450900.