Walsall East 2 PCN: primary care network practices and patient survey
Walsall East 2 PCN is a primary care network of 5 GP practices with 42,750 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,791 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Walsall East 2 PCN with survey results, the share of patients describing their overall experience as good ranges from 70% at Collingwood Family Practice to 91% at Northgate Medical Centre, with a median of 79% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Northgate Medical Centre has the highest share finding it easy to get through by phone (86%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Northgate Medical Centre | 10,238 | 91% | 86% | Good | 1,500 |
| Portland Medical Practice | 8,889 | 87% | 62% | Good | 1,446 |
| Rushall Medical Centre | 14,608 | 79% | 51% | Good | 2,795 |
| Blackwood Health Centre | 4,292 | 77% | 66% | Good | 1,214 |
| Collingwood Family Practice | 4,723 | 70% | 60% | Good | 2,214 |
Results for the network as a whole, from 544 responses, against Black Country and England.
| Survey question | Walsall East 2 PCN | Black Country | England |
|---|---|---|---|
| Overall experience good | 82% | 74% | 77% |
| Easy to contact by phone | 65% | 53% | 57% |
| Easy to contact via the website | 67% | 54% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 85% | 81% | 85% |
| Last contact good | 77% | 68% | 73% |
| Wait for appointment about right | 71% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 1,791 registered patients per full-time-equivalent qualified GP in Walsall East 2 PCN, fewer than England's 2,171 and Black Country's 2,193. Practices recorded 618 appointments a month per 1,000 patients (England: 510), 71% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.2% over the year (England: shrank 1.1%).
| Measure | Walsall East 2 PCN | Black Country | England |
|---|---|---|---|
| Patients per qualified GP | 1,791 | 2,193 | 2,171 |
| Appointments per 1,000 patients a month | 618 | 561 | 510 |
| Face-to-face appointments | 71% | 64% | 63% |
| Same day as booked | 46% | 51% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 24% | 17% | 19% |
Relative to England, the register furthest above England's rate at practices in Walsall East 2 PCN is palliative care (1.4% against 0.6%), and the furthest below is serious mental illness (0.9% against 1.0%).
| Condition register | Age group | Walsall East 2 PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% | 8,202 |
| Depression | 18+ yrs | 15.2% | 14.3% | 5,224 |
| Diabetes | 17+ yrs | 9.1% | 7.9% | 3,171 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 3,113 |
| Chronic kidney disease | 18+ yrs | 7.4% | 4.6% | 2,545 |
| Cancer | All ages | 5.0% | 3.8% | 2,143 |
| Coronary heart disease | All ages | 4.5% | 3.0% | 1,946 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 1,420 |
| Stroke and TIA | All ages | 2.5% | 1.9% | 1,067 |
| COPD | All ages | 2.1% | 1.9% | 912 |
| Osteoporosis | 50+ yrs | 1.6% | 1.2% | 298 |
| Heart failure | All ages | 1.5% | 1.1% | 651 |
| Palliative care | All ages | 1.4% | 0.6% | 608 |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% | 432 |
| Dementia | All ages | 1.0% | 0.8% | 445 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 329 |
| Serious mental illness | All ages | 0.9% | 1.0% | 392 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 311 |
| Learning disability | All ages | 0.6% | 0.6% | 263 |
- Walsall East 1 PCN (8 practices)
- Walsall North PCN (10 practices)
- Walsall South 1 PCN (9 practices)
- Walsall South 2 PCN (4 practices)
- Walsall West 1 PCN (5 practices)
- Walsall West 2 PCN (8 practices)
- West Birmingham PCN (7 practices)
Which practices are in Walsall East 2 PCN?
Blackwood Health Centre, Collingwood Family Practice, Northgate Medical Centre, Portland Medical Practice and Rushall Medical Centre.
How do patients rate Walsall East 2 PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Walsall East 2 PCN cover?
42,750 registered patients across 5 practices in September 2026.
How many patients per GP does Walsall East 2 PCN have?
1,791 per full-time-equivalent qualified GP, against 2,171 across England.