Collingwood Family Practice, Birmingham: patient reviews and CQC rating
Collingwood Family Practice is a GP practice in Birmingham with 4,723 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in March 2020. It has 2.1 full-time-equivalent qualified GPs, or 2,214 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Collingwood Family Practice
Its best result against England is the share who said the wait for their last appointment was about right: 76%, against 69% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 74%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 115th of the 171 practices in Birmingham with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 6 points higher than in 2025 (64%). 107 patients answered the survey (response rate 20%).
| Survey question | Collingwood Family Practice | Black Country | England |
|---|---|---|---|
| Overall experience good | 70% | 74% | 77% |
| Easy to contact by phone | 60% | 53% | 57% |
| Easy to contact via the website | 61% | 54% | 58% |
| Easy to contact via the NHS App | 58% | 54% | 54% |
| Reception team helpful | 83% | 81% | 85% |
| Last contact good | 74% | 68% | 73% |
| Wait for appointment about right | 76% | 65% | 69% |
| Listened to well | 74% | 85% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
CQC's overall rating for Collingwood Family Practice is Good, published in March 2020. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,723 patients were registered at Collingwood Family Practice in September 2026, down 3.6% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 2.1 full-time-equivalent qualified GPs, there are 2,214 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 2.1 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 4.1 |
| August 2024 | 2.1 | 4.9 |
| August 2025 | 2.1 | 5.1 |
| August 2026 | 2.1 | 6.4 |
From June 2026 to August 2026 the practice recorded 3,360 appointments a month, or 711 per 1,000 registered patients (England: 510). 82% were face to face (England: 63%). 62% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
69% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Collingwood Family Practice | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 711 | 561 | 510 |
| Face to face | 82% | 64% | 63% |
| Same day as booked | 62% | 51% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for depression (19.7% against 14.3%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 14.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.8 years for women and 80.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.7% | 14.3% |
| High blood pressure | All ages | 17.9% | 15.2% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.1% | 74.9% |
Collingwood Family Practice, Collingwood Centre, Collingwood Drive, Birmingham, B43 7NF. Phone: 0121 817 0690.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Queslett Medical Centre | 0.4 km | 97% |
| Dr Manoj Prasad | 0.7 km | 89% |
| OHP-The Oaks Medical Centre | 0.7 km | 85% |
| Great Barr Medical Centre | 1.2 km | 68% |
| Kingstanding Circle Surgery | 1.5 km | 91% |
- Blackwood Health Centre (77% overall experience good)
- Northgate Medical Centre (91% overall experience good)
- Portland Medical Practice (87% overall experience good)
- Rushall Medical Centre (79% overall experience good)
How do patients rate Collingwood Family Practice?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Collingwood Family Practice as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Collingwood Family Practice?
4,723 patients were registered in September 2026, down 3.6% on a year earlier.
What is Collingwood Family Practice's CQC rating?
Good overall, published in March 2020.
How many GPs does Collingwood Family Practice have?
2.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,214 patients per GP against 2,171 across England.
Are appointments at Collingwood Family Practice face to face?
82% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Collingwood Family Practice's phone number?
0121 817 0690.