Great Barr Medical Centre, Birmingham: patient reviews and CQC rating
Great Barr Medical Centre is a GP practice in Birmingham with 10,350 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Inadequate overall, in a report published in June 2023. It has 4.0 full-time-equivalent qualified GPs, or 2,596 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Great Barr Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 72%, against 69% across England. Its weakest is the share who found it easy to get through to the practice by phone: 34%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 122nd of the 171 practices in Birmingham with 50 or more responses. 34% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (59%). 85 patients answered the survey (response rate 20%).
| Survey question | Great Barr Medical Centre | Black Country | England |
|---|---|---|---|
| Overall experience good | 68% | 74% | 77% |
| Easy to contact by phone | 34% | 53% | 57% |
| Easy to contact via the website | 48% | 54% | 58% |
| Easy to contact via the NHS App | 36% | 54% | 54% |
| Reception team helpful | 74% | 81% | 85% |
| Last contact good | 64% | 68% | 73% |
| Wait for appointment about right | 72% | 65% | 69% |
| Listened to well | 84% | 85% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 85% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 88% of 144 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Great Barr Medical Centre is Inadequate, published in June 2023. One key question is rated differently: Caring Requires Improvement. Its previous overall rating was Requires Improvement (July 2022).
| Key question | Rating |
|---|---|
| Safe | Inadequate |
| Well-led | Inadequate |
| Caring | Requires Improvement |
| Responsive | Inadequate |
| Effective | Inadequate |
10,350 patients were registered at Great Barr Medical Centre in September 2026, down 2.4% on a year earlier (England: down 1.1%).
15% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,596 patients per GP, more than the England figure of 2,171 and Black Country's 2,193. The practice also has 1.0 nurses and 5.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 5.6 | 5.6 |
| August 2026 | 4.0 | 4.0 |
From June 2026 to August 2026 the practice recorded 5,867 appointments a month, or 567 per 1,000 registered patients (England: 510). 88% were face to face (England: 63%). 57% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Great Barr Medical Centre | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 567 | 561 | 510 |
| Face to face | 88% | 64% | 63% |
| Same day as booked | 57% | 51% | 45% |
| More than 28 days after booking | 1% | 4% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a lower share of patients for a learning disability (0.3% against 0.6%), peripheral arterial disease (0.3% against 0.6%) and COPD (1.2% against 1.9%). The practice's patients live in areas with an average deprivation score of 19.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.0 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.7% | 15.2% |
| Depression | 18+ yrs | 10.2% | 14.3% |
| Diabetes | 17+ yrs | 9.4% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.1% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 3.1% | 3.0% |
| Atrial fibrillation | All ages | 1.8% | 2.2% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 1.2% | 1.9% |
| Heart failure | All ages | 1.1% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Palliative care | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 65.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 66.2% | 74.9% |
Great Barr Medical Centre, 379 Queslett Road, Birmingham, B43 7HB. Phone: 0121 357 1250.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Scott Arms Medical Centre | 0.7 km | 50% |
| Collingwood Family Practice | 1.2 km | 70% |
| OHP-The Oaks Medical Centre | 1.4 km | 85% |
| Queslett Medical Centre | 1.5 km | 97% |
| Cotmore Surgery | 1.6 km | 96% |
- Dr Manjit Singh (73% overall experience good)
- Dr PV Gudi and Partner (70% overall experience good)
- Great Bridge Partnership for Health (56% overall experience good)
- Lodge Road Surgery (75% overall experience good)
- Oakeswell Health Centre (78% overall experience good)
- Primary Care Centre (65% overall experience good)
How do patients rate Great Barr Medical Centre?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Great Barr Medical Centre as good, against 77% across England. 34% found it easy to get through by phone.
How many patients are registered at Great Barr Medical Centre?
10,350 patients were registered in September 2026, down 2.4% on a year earlier.
What is Great Barr Medical Centre's CQC rating?
Inadequate overall, published in June 2023.
How many GPs does Great Barr Medical Centre have?
4.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,596 patients per GP against 2,171 across England.
Are appointments at Great Barr Medical Centre face to face?
88% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Great Barr Medical Centre's phone number?
0121 357 1250.