Streets Corner Surgery, Walsall: patient reviews and CQC rating
Streets Corner Surgery is a GP practice in Walsall with 5,602 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, against 77% across England (Black Country: 74%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 2.5 full-time-equivalent qualified GPs, or 2,200 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Streets Corner Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 68%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 64%, against 69% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 16th of the 40 practices in Walsall with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (73%). 115 patients answered the survey (response rate 24%).
| Survey question | Streets Corner Surgery | Black Country | England |
|---|---|---|---|
| Overall experience good | 81% | 74% | 77% |
| Easy to contact by phone | 68% | 53% | 57% |
| Easy to contact via the website | 62% | 54% | 58% |
| Easy to contact via the NHS App | 64% | 54% | 54% |
| Reception team helpful | 86% | 81% | 85% |
| Last contact good | 79% | 68% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 90% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 202 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Streets Corner Surgery is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,602 patients were registered at Streets Corner Surgery in September 2026, down 1.6% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 2,200 patients per GP, close to the England figure of 2,171 and Black Country's 2,193. The practice also has 0.5 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.2 | 2.2 |
| August 2024 | 2.2 | 2.2 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 2,977 appointments a month, or 531 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 33% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Streets Corner Surgery | Black Country | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 531 | 561 | 510 |
| Face to face | 80% | 64% | 63% |
| Same day as booked | 33% | 51% | 45% |
| More than 28 days after booking | 3% | 4% | 5% |
| Did not attend | 5% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (4.0% against 1.9%), chronic kidney disease (9.4% against 4.6%) and palliative or supportive care needs (1.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 22.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.1 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 24.9% | 14.3% |
| High blood pressure | All ages | 21.8% | 15.2% |
| Diabetes | 17+ yrs | 11.0% | 7.9% |
| Chronic kidney disease | 18+ yrs | 9.4% | 4.6% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Cancer | All ages | 4.7% | 3.8% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| COPD | All ages | 4.0% | 1.9% |
| Atrial fibrillation | All ages | 2.8% | 2.2% |
| Stroke and TIA | All ages | 1.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.6% | 0.8% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Heart failure | All ages | 1.2% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Palliative care | All ages | 1.1% | 0.6% |
| Dementia | All ages | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 68.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.9% | 74.9% |
Streets Corner Surgery, 79-81 Lichfield Road, Walsall Wood, Walsall, WS9 9NP. Phone: 01543 377285.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Walsall Wood Health Centre | 0.0 km | 86% |
| St John's Medical Centre | 0.5 km | 50% |
| New Road Medical Centre | 2.3 km | 89% |
| Parkside Medical Practice | 2.3 km | 87% |
| Holland Park Surgery | 2.3 km | 80% |
- Chapel Street Surgery (91% overall experience good)
- Holland Park Surgery (80% overall experience good)
- New Road Medical Centre (89% overall experience good)
- Parkside Medical Practice (87% overall experience good)
- Pelsall Village Surgery (58% overall experience good)
- St John's Medical Centre (50% overall experience good)
- Walsall Wood Health Centre (86% overall experience good)
How do patients rate Streets Corner Surgery?
In the 2026 GP Patient Survey, 81% of patients described their overall experience of Streets Corner Surgery as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Streets Corner Surgery?
5,602 patients were registered in September 2026, down 1.6% on a year earlier.
What is Streets Corner Surgery's CQC rating?
Good overall, published in August 2017.
How many GPs does Streets Corner Surgery have?
2.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,200 patients per GP against 2,171 across England.
Are appointments at Streets Corner Surgery face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Streets Corner Surgery's phone number?
01543 377285.