Dr Mohan S Saini, Birmingham: patient reviews and CQC rating
Dr Mohan S Saini is a GP practice in Birmingham with 4,260 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 1.4 full-time-equivalent qualified GPs, or 3,043 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Mohan S Saini
Its result closest to England is the share who said their needs were met at their last appointment: 86%, against 90% across England. Its weakest is the share who found it easy to get through to the practice by phone: 33%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 143rd of the 171 practices in Birmingham with 50 or more responses. 33% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (67%). 74 patients answered the survey (response rate 7%).
| Survey question | Dr Mohan S Saini | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 62% | 73% | 77% |
| Easy to contact by phone | 33% | 51% | 57% |
| Easy to contact via the website | 39% | 51% | 58% |
| Easy to contact via the NHS App | 44% | 51% | 54% |
| Reception team helpful | 73% | 81% | 85% |
| Last contact good | 56% | 68% | 73% |
| Wait for appointment about right | 60% | 68% | 69% |
| Listened to well | 75% | 84% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 85% of 52 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Mohan S Saini is Good, published in April 2020. All 5 key questions are rated Good. Its previous overall rating was Inadequate (September 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,260 patients were registered at Dr Mohan S Saini in September 2026, up 1.3% on a year earlier (England: down 1.1%).
7% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 3,043 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 0.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 1,542 appointments a month, or 362 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 15% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Dr Mohan S Saini | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 362 | 532 | 510 |
| Face to face | 73% | 62% | 63% |
| Same day as booked | 15% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.6% against 7.9%). It has a lower share for osteoporosis (0.0% against 1.2%), dementia (0.1% against 0.8%) and atrial fibrillation (0.4% against 2.2%). The practice's patients live in areas with an average deprivation score of 53.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.9 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.9% | 15.2% |
| Diabetes | 17+ yrs | 11.6% | 7.9% |
| Depression | 18+ yrs | 8.8% | 14.3% |
| Asthma | 6+ yrs | 5.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Cancer | All ages | 1.3% | 3.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Learning disability | All ages | 0.9% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| COPD | All ages | 0.6% | 1.9% |
| Stroke and TIA | All ages | 0.6% | 1.9% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Osteoporosis | 50+ yrs | 0.0% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 58.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.6% | 74.9% |
Dr Mohan S Saini, 247-251 Soho Road, Handsworth, Birmingham, B21 9RY. Phone: 0121 465 4660.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Bathla & Partners- Soho Road Primary Care Centre | 0.0 km | 68% |
| Kirpal Medical Practice | 0.0 km | 75% |
| Dr Bhalla's and Partners | 0.0 km | 65% |
| OHP-Handsworth Medical Practice | 0.5 km | 95% |
| Holyhead Primary Healthcare Centre | 0.9 km | 80% |
- Church Road Surgery (78% overall experience good)
- Dr Bathla & Partners- Soho Road Primary Care Centre (68% overall experience good)
- Heathfield Family Centre (61% overall experience good)
- Hockley Medical Practice (58% overall experience good)
- Newtown Medical Centre (58% overall experience good)
- Rotton Park Medical Centre (88% overall experience good)
- Summerfield Group Practice (85% overall experience good)
- Victoria Road Medical Centre (49% overall experience good)
How do patients rate Dr Mohan S Saini?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Dr Mohan S Saini as good, below the England figure of 77%. 33% found it easy to get through by phone.
How many patients are registered at Dr Mohan S Saini?
4,260 patients were registered in September 2026, up 1.3% on a year earlier.
What is Dr Mohan S Saini's CQC rating?
Good overall, published in April 2020.
How many GPs does Dr Mohan S Saini have?
1.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,043 patients per GP against 2,171 across England.
Are appointments at Dr Mohan S Saini face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Mohan S Saini's phone number?
0121 465 4660.