Rotton Park Medical Centre, Birmingham: patient reviews and CQC rating
Rotton Park Medical Centre is a GP practice in Birmingham with 5,170 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Outstanding overall, in a report published in April 2017. It has 4.5 full-time-equivalent qualified GPs, or 1,151 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rotton Park Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 74%, above the England figure of 54%. Its result closest to England is the share who said their needs were met at their last appointment: 91%, against 90% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 18th of the 171 practices in Birmingham with 50 or more responses. 72% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (88%). 76 patients answered the survey (response rate 11%).
| Survey question | Rotton Park Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 88% | 73% | 77% |
| Easy to contact by phone | 72% | 51% | 57% |
| Easy to contact via the website | 62% | 51% | 58% |
| Easy to contact via the NHS App | 74% | 51% | 54% |
| Reception team helpful | 93% | 81% | 85% |
| Last contact good | 82% | 68% | 73% |
| Wait for appointment about right | 73% | 68% | 69% |
| Listened to well | 90% | 84% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 76 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Rotton Park Medical Centre is Outstanding, published in April 2017. 3 key questions are rated differently: Safe Good, Caring Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
5,170 patients were registered at Rotton Park Medical Centre in September 2026, down 4.3% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 4.5 full-time-equivalent qualified GPs, there are 1,151 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.0 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.8 | 7.6 |
| August 2024 | 3.8 | 7.9 |
| August 2025 | 4.9 | 9.1 |
| August 2026 | 4.5 | 7.5 |
From June 2026 to August 2026 the practice recorded 2,672 appointments a month, or 517 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 19% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
80% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Rotton Park Medical Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 517 | 532 | 510 |
| Face to face | 81% | 62% | 63% |
| Same day as booked | 19% | 50% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 10% | 6% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), dementia (0.2% against 0.8%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 36.9 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.4 years for women and 75.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 13.1% | 14.3% |
| High blood pressure | All ages | 10.3% | 15.2% |
| Diabetes | 17+ yrs | 7.4% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.2% | 4.6% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Cancer | All ages | 1.7% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| COPD | All ages | 0.8% | 1.9% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.7% | 74.9% |
Rotton Park Medical Centre, 264 Rotton Park Road, Edgbaston, Birmingham, B16 0LU. Phone: 0121 429 2683.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| EMC Surgery | 0.5 km | 74% |
| City Road Medical Centre | 0.6 km | 70% |
| Cape Hill Medical Centre | 0.8 km | 65% |
| Cavendish Medical Practice | 0.9 km | 78% |
| Summerfield Primary Care Centre | 0.9 km | 97% |
- Church Road Surgery (78% overall experience good)
- Dr Bathla & Partners- Soho Road Primary Care Centre (68% overall experience good)
- Dr Mohan S Saini (62% overall experience good)
- Heathfield Family Centre (61% overall experience good)
- Hockley Medical Practice (58% overall experience good)
- Newtown Medical Centre (58% overall experience good)
- Summerfield Group Practice (85% overall experience good)
- Victoria Road Medical Centre (49% overall experience good)
How do patients rate Rotton Park Medical Centre?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Rotton Park Medical Centre as good, above the England figure of 77%. 72% found it easy to get through by phone.
How many patients are registered at Rotton Park Medical Centre?
5,170 patients were registered in September 2026, down 4.3% on a year earlier.
What is Rotton Park Medical Centre's CQC rating?
Outstanding overall, published in April 2017.
How many GPs does Rotton Park Medical Centre have?
4.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,151 patients per GP against 2,171 across England.
Are appointments at Rotton Park Medical Centre face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rotton Park Medical Centre's phone number?
0121 429 2683.