Dr Bathla & Partners- Soho Road Primary Care Centre, Birmingham: patient reviews and CQC rating
Dr Bathla & Partners- Soho Road Primary Care Centre is a GP practice in Birmingham with 10,747 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in June 2022. It has 3.8 full-time-equivalent qualified GPs, or 2,799 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Bathla & Partners- Soho Road Primary Care Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 66%, against 54% across England. Its weakest is the share who described their last contact with the practice as good: 58%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 7 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 124th of the 171 practices in Birmingham with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (59%). 96 patients answered the survey (response rate 10%).
| Survey question | Dr Bathla & Partners- Soho Road Primary Care Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 68% | 73% | 77% |
| Easy to contact by phone | 46% | 51% | 57% |
| Easy to contact via the website | 52% | 51% | 58% |
| Easy to contact via the NHS App | 66% | 51% | 54% |
| Reception team helpful | 77% | 81% | 85% |
| Last contact good | 58% | 68% | 73% |
| Wait for appointment about right | 70% | 68% | 69% |
| Listened to well | 76% | 84% | 87% |
| Treated with care and concern | 73% | 84% | 86% |
| Confidence and trust in the clinician | 81% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
In the Friends and Family Test for July 2026, 84% of 202 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Bathla & Partners- Soho Road Primary Care Centre is Good, published in June 2022. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,747 patients were registered at Dr Bathla & Partners- Soho Road Primary Care Centre in September 2026, down 5.6% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 2,799 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.3 nurses and 3.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 4.1 |
| August 2024 | 3.0 | 5.2 |
| August 2025 | 3.0 | 6.2 |
| August 2026 | 3.8 | 6.0 |
From June 2026 to August 2026 the practice recorded 4,796 appointments a month, or 446 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 74% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Dr Bathla & Partners- Soho Road Primary Care Centre | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 446 | 532 | 510 |
| Face to face | 54% | 62% | 63% |
| Same day as booked | 74% | 50% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 3% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.5% against 7.9%) and a learning disability (0.8% against 0.6%). It has a lower share for osteoporosis (0.1% against 1.2%), peripheral arterial disease (0.1% against 0.6%) and COPD (0.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 53.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Diabetes | 17+ yrs | 12.5% | 7.9% |
| High blood pressure | All ages | 10.4% | 15.2% |
| Depression | 18+ yrs | 6.1% | 14.3% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% |
| Cancer | All ages | 1.4% | 3.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Learning disability | All ages | 0.8% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| COPD | All ages | 0.4% | 1.9% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 47.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.8% | 74.9% |
Dr Bathla & Partners- Soho Road Primary Care Centre, 247-251 Soho Road, Handsworth, Birmingham, B21 9RY. Phone: 0121 545 1700.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Kirpal Medical Practice | 0.0 km | 75% |
| Dr Mohan S Saini | 0.0 km | 62% |
| Dr Bhalla's and Partners | 0.0 km | 65% |
| OHP-Handsworth Medical Practice | 0.5 km | 95% |
| Holyhead Primary Healthcare Centre | 0.9 km | 80% |
- Church Road Surgery (78% overall experience good)
- Dr Mohan S Saini (62% overall experience good)
- Heathfield Family Centre (61% overall experience good)
- Hockley Medical Practice (58% overall experience good)
- Newtown Medical Centre (58% overall experience good)
- Rotton Park Medical Centre (88% overall experience good)
- Summerfield Group Practice (85% overall experience good)
- Victoria Road Medical Centre (49% overall experience good)
How do patients rate Dr Bathla & Partners- Soho Road Primary Care Centre?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Dr Bathla & Partners- Soho Road Primary Care Centre as good, below the England figure of 77%. 46% found it easy to get through by phone.
How many patients are registered at Dr Bathla & Partners- Soho Road Primary Care Centre?
10,747 patients were registered in September 2026, down 5.6% on a year earlier.
What is Dr Bathla & Partners- Soho Road Primary Care Centre's CQC rating?
Good overall, published in June 2022.
How many GPs does Dr Bathla & Partners- Soho Road Primary Care Centre have?
3.8 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,799 patients per GP against 2,171 across England.
Are appointments at Dr Bathla & Partners- Soho Road Primary Care Centre face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Bathla & Partners- Soho Road Primary Care Centre's phone number?
0121 545 1700.