Dr Bhalla's and Partners, Birmingham: patient reviews and CQC rating
Dr Bhalla's and Partners is a GP practice in Birmingham with 5,194 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in November 2022. It has 1.4 full-time-equivalent qualified GPs, or 3,838 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Bhalla's and Partners
Its best result against England is the share who found it easy to contact the practice using the NHS App: 54%, against 54% across England. Its weakest is the share who found it easy to contact the practice through its website: 34%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 134th of the 171 practices in Birmingham with 50 or more responses. 50% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (57%). 78 patients answered the survey (response rate 8%).
| Survey question | Dr Bhalla's and Partners | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 65% | 73% | 77% |
| Easy to contact by phone | 50% | 51% | 57% |
| Easy to contact via the website | 34% | 51% | 58% |
| Easy to contact via the NHS App | 54% | 51% | 54% |
| Reception team helpful | 72% | 81% | 85% |
| Last contact good | 61% | 68% | 73% |
| Wait for appointment about right | 62% | 68% | 69% |
| Listened to well | 74% | 84% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 84% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 118 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Bhalla's and Partners is Good, published in November 2022. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,194 patients were registered at Dr Bhalla's and Partners in September 2026, down 9.0% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 1.4 full-time-equivalent qualified GPs, there are 3,838 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.1 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 1.4 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.4 | 1.4 |
From June 2026 to August 2026 the practice recorded 2,303 appointments a month, or 443 per 1,000 registered patients (England: 510). 54% were face to face (England: 63%). 44% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
55% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Dr Bhalla's and Partners | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 443 | 532 | 510 |
| Face to face | 54% | 62% | 63% |
| Same day as booked | 44% | 50% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (13.7% against 7.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.1% against 1.2%) and atrial fibrillation (0.7% against 2.2%). The practice's patients live in areas with an average deprivation score of 52.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.0% | 15.2% |
| Diabetes | 17+ yrs | 13.7% | 7.9% |
| Depression | 18+ yrs | 10.5% | 14.3% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Cancer | All ages | 1.3% | 3.8% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| COPD | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 58.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.0% | 74.9% |
Dr Bhalla's and Partners, 247-251, Soho Road, Birmingham, B21 9RY. Phone: 0121 465 4479.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Bathla & Partners- Soho Road Primary Care Centre | 0.0 km | 68% |
| Kirpal Medical Practice | 0.0 km | 75% |
| Dr Mohan S Saini | 0.0 km | 62% |
| OHP-Handsworth Medical Practice | 0.5 km | 95% |
| Holyhead Primary Healthcare Centre | 0.9 km | 80% |
- City Road Medical Centre (70% overall experience good)
- Dr Chitre & Dr Dasari's Surgery (65% overall experience good)
- Holyhead Primary Healthcare Centre (80% overall experience good)
- Kirpal Medical Practice (75% overall experience good)
- The Slieve Surgery (77% overall experience good)
How do patients rate Dr Bhalla's and Partners?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Dr Bhalla's and Partners as good, below the England figure of 77%. 50% found it easy to get through by phone.
How many patients are registered at Dr Bhalla's and Partners?
5,194 patients were registered in September 2026, down 9.0% on a year earlier.
What is Dr Bhalla's and Partners's CQC rating?
Good overall, published in November 2022.
How many GPs does Dr Bhalla's and Partners have?
1.4 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,838 patients per GP against 2,171 across England.
Are appointments at Dr Bhalla's and Partners face to face?
54% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Bhalla's and Partners's phone number?
0121 465 4479.