Dr Chitre & Dr Dasari's Surgery, Birmingham: patient reviews and CQC rating
Dr Chitre & Dr Dasari's Surgery is a GP practice in Birmingham with 6,139 registered patients (September 2026). In the 2026 GP Patient Survey, 65% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Requires Improvement overall, in a report published in August 2023. It has 1.9 full-time-equivalent qualified GPs, or 3,312 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Chitre & Dr Dasari's Surgery
Its best result against England is the share who described their last contact with the practice as good: 74%, against 73% across England. Its weakest is the share who said they were treated with care and concern: 71%, below the England figure of 86%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 133rd of the 171 practices in Birmingham with 50 or more responses. 47% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (62%). 95 patients answered the survey (response rate 16%).
| Survey question | Dr Chitre & Dr Dasari's Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 65% | 73% | 77% |
| Easy to contact by phone | 47% | 51% | 57% |
| Easy to contact via the website | 49% | 51% | 58% |
| Easy to contact via the NHS App | 52% | 51% | 54% |
| Reception team helpful | 72% | 81% | 85% |
| Last contact good | 74% | 68% | 73% |
| Wait for appointment about right | 61% | 68% | 69% |
| Listened to well | 80% | 84% | 87% |
| Treated with care and concern | 71% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
In the Friends and Family Test for July 2026, 67% of 18 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Chitre & Dr Dasari's Surgery is Requires Improvement, published in August 2023. One key question is rated differently: Caring Good. Its previous overall rating was Good (April 2018).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
6,139 patients were registered at Dr Chitre & Dr Dasari's Surgery in September 2026, down 6.8% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 3,312 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.7 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.0 | 1.0 |
| August 2024 | 1.0 | 1.0 |
| August 2025 | 1.4 | 1.4 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 2,931 appointments a month, or 477 per 1,000 registered patients (England: 510). 62% were face to face (England: 63%). 42% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Dr Chitre & Dr Dasari's Surgery | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 477 | 532 | 510 |
| Face to face | 62% | 62% | 63% |
| Same day as booked | 42% | 50% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 8% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (12.5% against 7.9%) and serious mental illness (1.5% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), stroke or TIA (0.9% against 1.9%) and cancer (2.1% against 3.8%). The practice's patients live in areas with an average deprivation score of 38.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 76.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.2% | 15.2% |
| Diabetes | 17+ yrs | 12.5% | 7.9% |
| Depression | 18+ yrs | 10.3% | 14.3% |
| Chronic kidney disease | 18+ yrs | 5.3% | 4.6% |
| Asthma | 6+ yrs | 5.2% | 6.6% |
| Coronary heart disease | All ages | 2.6% | 3.0% |
| Cancer | All ages | 2.1% | 3.8% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 1.3% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 56.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 67.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.3% | 74.9% |
Dr Chitre & Dr Dasari's Surgery, 168 Hamstead Road, Handsworth, Birmingham, B20 2QR. Phone: 0121 523 7500.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Modality Birmingham | 0.4 km | 62% |
| Lozells Medical Practice | 0.6 km | 57% |
| Burbury Medical Centre | 0.6 km | 78% |
| Heathfield Family Centre | 0.6 km | 61% |
| Dr Bathla & Partners- Soho Road Primary Care Centre | 1.1 km | 68% |
- City Road Medical Centre (70% overall experience good)
- Dr Bhalla's and Partners (65% overall experience good)
- Holyhead Primary Healthcare Centre (80% overall experience good)
- Kirpal Medical Practice (75% overall experience good)
- The Slieve Surgery (77% overall experience good)
How do patients rate Dr Chitre & Dr Dasari's Surgery?
In the 2026 GP Patient Survey, 65% of patients described their overall experience of Dr Chitre & Dr Dasari's Surgery as good, below the England figure of 77%. 47% found it easy to get through by phone.
How many patients are registered at Dr Chitre & Dr Dasari's Surgery?
6,139 patients were registered in September 2026, down 6.8% on a year earlier.
What is Dr Chitre & Dr Dasari's Surgery's CQC rating?
Requires Improvement overall, published in August 2023.
How many GPs does Dr Chitre & Dr Dasari's Surgery have?
1.9 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 3,312 patients per GP against 2,171 across England.
Are appointments at Dr Chitre & Dr Dasari's Surgery face to face?
62% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Chitre & Dr Dasari's Surgery's phone number?
0121 523 7500.