Modality Birmingham, Birmingham: patient reviews and CQC rating
Modality Birmingham is a GP practice in Birmingham with 40,010 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in November 2017. It has 16.9 full-time-equivalent qualified GPs, or 2,374 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Modality Birmingham
Its result closest to England is the share who said the healthcare professional was good at listening to them: 77%, below the England figure of 87%. Its weakest is the share who found it easy to get through to the practice by phone: 28%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 149th of the 171 practices in Birmingham with 50 or more responses. 28% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (55%). 91 patients answered the survey (response rate 12%).
| Survey question | Modality Birmingham | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 62% | 73% | 77% |
| Easy to contact by phone | 28% | 51% | 57% |
| Easy to contact via the website | 36% | 51% | 58% |
| Easy to contact via the NHS App | 43% | 51% | 54% |
| Reception team helpful | 66% | 81% | 85% |
| Last contact good | 55% | 68% | 73% |
| Wait for appointment about right | 51% | 68% | 69% |
| Listened to well | 77% | 84% | 87% |
| Treated with care and concern | 75% | 84% | 86% |
| Confidence and trust in the clinician | 80% | 92% | 93% |
| Needs met | 77% | 89% | 90% |
In the Friends and Family Test for July 2026, 73% of 51 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Modality Birmingham is Good, published in November 2017. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
40,010 patients were registered at Modality Birmingham in September 2026, down 4.2% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 16.9 full-time-equivalent qualified GPs, there are 2,374 patients per GP, close to the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 9.3 nurses and 12.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.9 | 4.9 |
| August 2024 | 3.1 | 5.0 |
| August 2025 | 3.1 | 4.1 |
| August 2026 | 16.9 | 18.5 |
From June 2026 to August 2026 the practice recorded 19,375 appointments a month, or 484 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 30% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Modality Birmingham | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 484 | 532 | 510 |
| Face to face | 58% | 62% | 63% |
| Same day as booked | 30% | 50% | 45% |
| More than 28 days after booking | 1% | 3% | 5% |
| Did not attend | 10% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.2% against 1.0%), diabetes (11.4% against 7.9%) and a learning disability (0.8% against 0.6%). It has a lower share for atrial fibrillation (0.8% against 2.2%), cancer (1.7% against 3.8%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 49.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.0 years for women and 74.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.3% | 15.2% |
| Diabetes | 17+ yrs | 11.4% | 7.9% |
| Depression | 18+ yrs | 9.3% | 14.3% |
| Asthma | 6+ yrs | 6.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Coronary heart disease | All ages | 2.5% | 3.0% |
| Serious mental illness | All ages | 2.2% | 1.0% |
| Cancer | All ages | 1.7% | 3.8% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.8% | 1.1% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 51.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 59.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.8% | 74.9% |
Modality Birmingham, Orsborn House, 55 Terrace Road, Handsworth, Birmingham, B19 1BP. Phone: 0121 817 3520. Website: www.modalitypartnership.nhs.uk/locations/enki-medical-practice.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Chitre & Dr Dasari's Surgery | 0.4 km | 65% |
| Burbury Medical Centre | 0.7 km | 78% |
| Lozells Medical Practice | 0.7 km | 57% |
| Heathfield Family Centre | 0.9 km | 61% |
| Dr Bathla & Partners- Soho Road Primary Care Centre | 1.0 km | 68% |
- Bellevue Medical Practice (53% overall experience good)
How do patients rate Modality Birmingham?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Modality Birmingham as good, below the England figure of 77%. 28% found it easy to get through by phone.
How many patients are registered at Modality Birmingham?
40,010 patients were registered in September 2026, down 4.2% on a year earlier.
What is Modality Birmingham's CQC rating?
Good overall, published in November 2017.
How many GPs does Modality Birmingham have?
16.9 full-time-equivalent qualified GPs (33 qualified GPs by headcount), which is 2,374 patients per GP against 2,171 across England.
Are appointments at Modality Birmingham face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Modality Birmingham's phone number?
0121 817 3520.