People's Health Partnership PCN: primary care network practices and patient survey
People's Health Partnership PCN is a primary care network of 6 GP practices with 41,438 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 2,401 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in People's Health Partnership PCN with survey results, the share of patients describing their overall experience as good ranges from 65% at Dr Bhalla's and Partners to 80% at Holyhead Primary Healthcare Centre, with a median of 73% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. City Road Medical Centre has the highest share finding it easy to get through by phone (75%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Holyhead Primary Healthcare Centre | 11,126 | 80% | 63% | Inadequate | 2,731 |
| The Slieve Surgery | 9,939 | 77% | 55% | Good | 1,936 |
| Kirpal Medical Practice | 5,148 | 75% | 46% | Good | 2,892 |
| City Road Medical Centre | 3,892 | 70% | 75% | Good | 1,269 |
| Dr Chitre & Dr Dasari's Surgery | 6,139 | 65% | 47% | Requires improvement | 3,312 |
| Dr Bhalla's and Partners | 5,194 | 65% | 50% | Good | 3,838 |
Results for the network as a whole, from 493 responses, against Birmingham and Solihull and England.
| Survey question | People's Health Partnership PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 74% | 73% | 77% |
| Easy to contact by phone | 56% | 51% | 57% |
| Easy to contact via the website | 52% | 51% | 58% |
| Easy to contact via the NHS App | 56% | 51% | 54% |
| Reception team helpful | 78% | 81% | 85% |
| Last contact good | 72% | 68% | 73% |
| Wait for appointment about right | 65% | 68% | 69% |
| Listened to well | 84% | 84% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
There are 2,401 registered patients per full-time-equivalent qualified GP in People's Health Partnership PCN, more than England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 411 appointments a month per 1,000 patients (England: 510), 67% of them face to face. 54% of appointments took place on the day they were booked (England: 45%).
10% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.6% over the year (England: shrank 1.1%).
| Measure | People's Health Partnership PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 2,401 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 411 | 532 | 510 |
| Face-to-face appointments | 67% | 62% | 63% |
| Same day as booked | 54% | 50% | 45% |
| Did not attend | 6% | 6% | 4% |
| Patients aged 65 or over | 10% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in People's Health Partnership PCN is diabetes (10.4% against 7.9%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | People's Health Partnership PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.1% | 15.2% | 5,171 |
| Diabetes | 17+ yrs | 10.4% | 7.9% | 3,571 |
| Depression | 18+ yrs | 8.6% | 14.3% | 2,895 |
| Asthma | 6+ yrs | 4.7% | 6.6% | 1,867 |
| Chronic kidney disease | 18+ yrs | 3.4% | 4.6% | 1,150 |
| Coronary heart disease | All ages | 2.3% | 3.0% | 969 |
| Cancer | All ages | 1.5% | 3.8% | 656 |
| Serious mental illness | All ages | 1.1% | 1.0% | 468 |
| Stroke and TIA | All ages | 0.9% | 1.9% | 384 |
| Atrial fibrillation | All ages | 0.8% | 2.2% | 341 |
| COPD | All ages | 0.7% | 1.9% | 299 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 226 |
| Heart failure | All ages | 0.6% | 1.1% | 243 |
| Learning disability | All ages | 0.5% | 0.6% | 208 |
| Epilepsy | 18+ yrs | 0.4% | 0.8% | 148 |
| Dementia | All ages | 0.4% | 0.8% | 152 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 28 |
| Peripheral arterial disease | All ages | 0.2% | 0.6% | 104 |
| Palliative care | All ages | 0.2% | 0.6% | 79 |
- Alliance of Sutton Practices PCN (3 practices)
- Balsall Heath, Sparkhill & Moseley PCN (9 practices)
- Birmingham East Central PCN (5 practices)
- Bordesley East PCN (5 practices)
- Bournville and Northfield PCN (3 practices)
- Community Care Hall Green PCN (3 practices)
- Edgbaston PCN (3 practices)
- Gosk PCN (6 practices)
- Harborne PCN (4 practices)
- Kingstanding, Erdington & Nechells PCN (7 practices)
- Moseley, Billesley & Yardley Wood PCN (6 practices)
- Nechells, Saltley & Alum Rock PCN (5 practices)
Which practices are in People's Health Partnership PCN?
City Road Medical Centre, Dr Bhalla's and Partners, Dr Chitre & Dr Dasari's Surgery, Holyhead Primary Healthcare Centre, Kirpal Medical Practice and The Slieve Surgery.
How do patients rate People's Health Partnership PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does People's Health Partnership PCN cover?
41,438 registered patients across 6 practices in September 2026.
How many patients per GP does People's Health Partnership PCN have?
2,401 per full-time-equivalent qualified GP, against 2,171 across England.