OHP-Handsworth Medical Practice, Birmingham: patient reviews and CQC rating
OHP-Handsworth Medical Practice is a GP practice in Birmingham with 5,295 registered patients (September 2026). In the 2026 GP Patient Survey, 95% of its patients described their overall experience as good, above the England figure of 77% (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in June 2021. It has 1.9 full-time-equivalent qualified GPs, or 2,816 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about OHP-Handsworth Medical Practice
Its best result against England is the share who found it easy to contact the practice using the NHS App: 91%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 100%, above the England figure of 93%. Of the 11 results in the table, 10 are above England and 0 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 5th of the 171 practices in Birmingham with 50 or more responses. 88% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (82%). 71 patients answered the survey (response rate 9%).
| Survey question | OHP-Handsworth Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 95% | 73% | 77% |
| Easy to contact by phone | 88% | 51% | 57% |
| Easy to contact via the website | 89% | 51% | 58% |
| Easy to contact via the NHS App | 91% | 51% | 54% |
| Reception team helpful | 98% | 81% | 85% |
| Last contact good | 91% | 68% | 73% |
| Wait for appointment about right | 88% | 68% | 69% |
| Listened to well | 96% | 84% | 87% |
| Treated with care and concern | 95% | 84% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 12 responses rated the practice good or very good (England: 92%).
CQC's overall rating for OHP-Handsworth Medical Practice is Good, published in June 2021. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,295 patients were registered at OHP-Handsworth Medical Practice in September 2026, down 4.2% on a year earlier (England: down 1.1%).
9% of its patients are aged 65 or over, against 19% across England. With 1.9 full-time-equivalent qualified GPs, there are 2,816 patients per GP, more than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.2 nurses and 3.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.1 | 1.1 |
| August 2024 | 1.1 | 1.1 |
| August 2025 | 1.9 | 1.9 |
| August 2026 | 1.9 | 1.9 |
From June 2026 to August 2026 the practice recorded 5,032 appointments a month, or 950 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 53% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | OHP-Handsworth Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 950 | 532 | 510 |
| Face to face | 92% | 62% | 63% |
| Same day as booked | 53% | 50% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 4% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (11.8% against 7.9%). It has a lower share for COPD (0.3% against 1.9%), atrial fibrillation (0.3% against 2.2%) and palliative or supportive care needs (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 49.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 75.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.7% | 15.2% |
| Diabetes | 17+ yrs | 11.8% | 7.9% |
| Depression | 18+ yrs | 10.7% | 14.3% |
| Asthma | 6+ yrs | 3.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% |
| Cancer | All ages | 1.3% | 3.8% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Learning disability | All ages | 0.5% | 0.6% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Atrial fibrillation | All ages | 0.3% | 2.2% |
| COPD | All ages | 0.3% | 1.9% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.5% | 74.9% |
OHP-Handsworth Medical Practice, 4 Trafalgar Road, Handsworth, Birmingham, B21 9NH. Phone: 0121 551 4220. Website: www.handsworthmedicalpracticeteaching.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Holyhead Primary Healthcare Centre | 0.5 km | 80% |
| Dr Bathla & Partners- Soho Road Primary Care Centre | 0.5 km | 68% |
| Kirpal Medical Practice | 0.5 km | 75% |
| Dr Mohan S Saini | 0.5 km | 62% |
| Dr Bhalla's and Partners | 0.5 km | 65% |
- Heath Street Health Centre (79% overall experience good)
- Tower Hill Partnership (62% overall experience good)
How do patients rate OHP-Handsworth Medical Practice?
In the 2026 GP Patient Survey, 95% of patients described their overall experience of OHP-Handsworth Medical Practice as good, above the England figure of 77%. 88% found it easy to get through by phone.
How many patients are registered at OHP-Handsworth Medical Practice?
5,295 patients were registered in September 2026, down 4.2% on a year earlier.
What is OHP-Handsworth Medical Practice's CQC rating?
Good overall, published in June 2021.
How many GPs does OHP-Handsworth Medical Practice have?
1.9 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,816 patients per GP against 2,171 across England.
Are appointments at OHP-Handsworth Medical Practice face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is OHP-Handsworth Medical Practice's phone number?
0121 551 4220.