Pioneers Integrated Partnership PCN: primary care network practices and patient survey
Pioneers Integrated Partnership PCN is a primary care network of 3 GP practices with 29,522 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,106 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Pioneers Integrated Partnership PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at Tower Hill Partnership to 95% at OHP-Handsworth Medical Practice, with a median of 79% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. OHP-Handsworth Medical Practice has the highest share finding it easy to get through by phone (88%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| OHP-Handsworth Medical Practice | 5,295 | 95% | 88% | Good | 2,816 |
| Heath Street Health Centre | 6,075 | 79% | 62% | Good | 1,368 |
| Tower Hill Partnership | 18,152 | 62% | 36% | Good | 2,357 |
Results for the network as a whole, from 295 responses, against Birmingham and Solihull and England.
| Survey question | Pioneers Integrated Partnership PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 72% | 73% | 77% |
| Easy to contact by phone | 52% | 51% | 57% |
| Easy to contact via the website | 58% | 51% | 58% |
| Easy to contact via the NHS App | 59% | 51% | 54% |
| Reception team helpful | 81% | 81% | 85% |
| Last contact good | 65% | 68% | 73% |
| Wait for appointment about right | 69% | 68% | 69% |
| Listened to well | 82% | 84% | 87% |
| Treated with care and concern | 81% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
There are 2,106 registered patients per full-time-equivalent qualified GP in Pioneers Integrated Partnership PCN, close to England's 2,171 and Birmingham and Solihull's 1,990. Practices recorded 544 appointments a month per 1,000 patients (England: 510), 56% of them face to face. 48% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.4% over the year (England: shrank 1.1%).
| Measure | Pioneers Integrated Partnership PCN | Birmingham and Solihull | England |
|---|---|---|---|
| Patients per qualified GP | 2,106 | 1,990 | 2,171 |
| Appointments per 1,000 patients a month | 544 | 532 | 510 |
| Face-to-face appointments | 56% | 62% | 63% |
| Same day as booked | 48% | 50% | 45% |
| Did not attend | 5% | 6% | 4% |
| Patients aged 65 or over | 12% | 14% | 19% |
Relative to England, the register furthest above England's rate at practices in Pioneers Integrated Partnership PCN is diabetes (10.4% against 7.9%), and the furthest below is copd (1.0% against 1.9%).
| Condition register | Age group | Pioneers Integrated Partnership PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.6% | 15.2% | 3,867 |
| Diabetes | 17+ yrs | 10.4% | 7.9% | 2,489 |
| Depression | 18+ yrs | 9.6% | 14.3% | 2,264 |
| Asthma | 6+ yrs | 5.3% | 6.6% | 1,508 |
| Chronic kidney disease | 18+ yrs | 4.3% | 4.6% | 1,010 |
| Coronary heart disease | All ages | 2.7% | 3.0% | 816 |
| Cancer | All ages | 2.1% | 3.8% | 640 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 439 |
| Atrial fibrillation | All ages | 1.2% | 2.2% | 375 |
| Serious mental illness | All ages | 1.1% | 1.0% | 331 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 85 |
| COPD | All ages | 1.0% | 1.9% | 295 |
| Dementia | All ages | 0.8% | 0.8% | 255 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 172 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 177 |
| Heart failure | All ages | 0.7% | 1.1% | 218 |
| Learning disability | All ages | 0.6% | 0.6% | 185 |
| Palliative care | All ages | 0.4% | 0.6% | 128 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 90 |
- Alliance of Sutton Practices PCN (3 practices)
- Balsall Heath, Sparkhill & Moseley PCN (9 practices)
- Birmingham East Central PCN (5 practices)
- Bordesley East PCN (5 practices)
- Bournville and Northfield PCN (3 practices)
- Community Care Hall Green PCN (3 practices)
- Edgbaston PCN (3 practices)
- Gosk PCN (6 practices)
- Harborne PCN (4 practices)
- Kingstanding, Erdington & Nechells PCN (7 practices)
- Moseley, Billesley & Yardley Wood PCN (6 practices)
- Nechells, Saltley & Alum Rock PCN (5 practices)
Which practices are in Pioneers Integrated Partnership PCN?
Heath Street Health Centre, OHP-Handsworth Medical Practice and Tower Hill Partnership.
How do patients rate Pioneers Integrated Partnership PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Pioneers Integrated Partnership PCN cover?
29,522 registered patients across 3 practices in September 2026.
How many patients per GP does Pioneers Integrated Partnership PCN have?
2,106 per full-time-equivalent qualified GP, against 2,171 across England.