Cavendish Medical Practice, Birmingham: patient reviews and CQC rating
Cavendish Medical Practice is a GP practice in Birmingham with 5,787 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (Birmingham and Solihull: 73%). The Care Quality Commission rates it Good overall, in a report published in January 2024. It has 3.8 full-time-equivalent qualified GPs, or 1,519 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Cavendish Medical Practice
Its best result against England is the share who described their overall experience of the practice as good: 78%, against 77% across England. Its weakest is the share who said the wait for their last appointment was about right: 40%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 3 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 77th of the 171 practices in Birmingham with 50 or more responses. 42% found it easy to get through by phone (England: 57%). The overall experience result is 12 points higher than in 2025 (66%). 75 patients answered the survey (response rate 11%).
| Survey question | Cavendish Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Overall experience good | 78% | 73% | 77% |
| Easy to contact by phone | 42% | 51% | 57% |
| Easy to contact via the website | 51% | 51% | 58% |
| Easy to contact via the NHS App | 55% | 51% | 54% |
| Reception team helpful | 80% | 81% | 85% |
| Last contact good | 69% | 68% | 73% |
| Wait for appointment about right | 40% | 68% | 69% |
| Listened to well | 83% | 84% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 85% | 92% | 93% |
| Needs met | 85% | 89% | 90% |
CQC's overall rating for Cavendish Medical Practice is Good, published in January 2024. One key question is rated differently: Responsive Requires Improvement. It held the same rating in the report before (October 2019).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
5,787 patients were registered at Cavendish Medical Practice in September 2026, down 0.6% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 3.8 full-time-equivalent qualified GPs, there are 1,519 patients per GP, fewer than the England figure of 2,171 and Birmingham and Solihull's 1,990. The practice also has 1.0 nurses and 2.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.5 | 3.5 |
| August 2024 | 3.5 | 3.5 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 3.8 | 3.8 |
From June 2026 to August 2026 the practice recorded 3,209 appointments a month, or 555 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 36% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
66% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Cavendish Medical Practice | Birmingham and Solihull | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 555 | 532 | 510 |
| Face to face | 49% | 62% | 63% |
| Same day as booked | 36% | 50% | 45% |
| More than 28 days after booking | 0% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for diabetes (15.8% against 7.9%), a learning disability (1.0% against 0.6%) and chronic kidney disease (7.2% against 4.6%). It has a lower share for osteoporosis (0.1% against 1.2%), atrial fibrillation (0.7% against 2.2%) and COPD (0.6% against 1.9%). The practice's patients live in areas with an average deprivation score of 45.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.0 years for women and 74.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.5% | 15.2% |
| Diabetes | 17+ yrs | 15.8% | 7.9% |
| Depression | 18+ yrs | 8.3% | 14.3% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Cancer | All ages | 1.6% | 3.8% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| COPD | All ages | 0.6% | 1.9% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.5% | 74.9% |
Cavendish Medical Practice, Summerfield Primary Health Care Centre, 134 Heath Street, Birmingham, B18 7AL. Phone: 0121 203 2050.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Summerfield Primary Care Centre | 0.0 km | 97% |
| Summerfield Group Practice | 0.0 km | 85% |
| Heath Street Health Centre | 0.0 km | 79% |
| City Road Medical Centre | 0.4 km | 70% |
| EMC Surgery | 0.5 km | 74% |
- Al-Shafa Medical Centre (61% overall experience good)
- Burbury Medical Centre (78% overall experience good)
- City Health Centre (81% overall experience good)
- Lozells Medical Practice (57% overall experience good)
- Queslett Medical Centre (97% overall experience good)
- Summerfield Primary Care Centre (97% overall experience good)
How do patients rate Cavendish Medical Practice?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Cavendish Medical Practice as good, against 77% across England. 42% found it easy to get through by phone.
How many patients are registered at Cavendish Medical Practice?
5,787 patients were registered in September 2026, down 0.6% on a year earlier.
What is Cavendish Medical Practice's CQC rating?
Good overall, published in January 2024.
How many GPs does Cavendish Medical Practice have?
3.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,519 patients per GP against 2,171 across England.
Are appointments at Cavendish Medical Practice face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Cavendish Medical Practice's phone number?
0121 203 2050.