South Southwark PCN: primary care network practices and patient survey
South Southwark PCN is a primary care network of 18 GP practices with 151,815 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,762 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 18 practices in South Southwark PCN with survey results, the share of patients describing their overall experience as good ranges from 51% at Forest Hill Group Practice to 93% at Elm Lodge Surgery, with a median of 78% (England: 77%). 4 are above England and 4 below by more than the survey's margin of error. Elm Lodge Surgery has the highest share finding it easy to get through by phone (94%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Elm Lodge Surgery | 9,212 | 93% | 94% | Good | 2,166 |
| Dr P Arumugaraasah's & Partners | 8,675 | 88% | 77% | Good | 3,174 |
| The Nunhead Surgery | 9,213 | 87% | 76% | Good | 1,862 |
| Dr Mahreen Chawdhery | 6,561 | 85% | 87% | Good | 6,561 |
| St Giles - Dr M Pandey and Partner | 6,630 | 84% | 83% | Good | 2,368 |
| The Lordship Lane Surgery | 4,357 | 82% | 66% | Requires improvement | 2,723 |
| Parkside Medical Centre | 5,524 | 80% | 61% | Good | 1,973 |
| Sternhall Lane Surgery | 6,494 | 79% | 69% | Good | 2,614 |
| Brunswick Park Family Practice | 7,303 | 79% | 78% | Good | 2,273 |
| The Gardens Surgery | 5,968 | 77% | 60% | Good | 1,827 |
| Dr Durston & Partners | 9,178 | 76% | 68% | Good | 2,001 |
| Dulwich Medical Centre | 6,653 | 72% | 43% | Requires improvement | 6,653 |
| DMC Chadwick Road | 6,750 | 70% | 46% | Requires improvement | 9,736 |
| The Lister Practice | 11,495 | 70% | 51% | Good | 2,888 |
| The Acorn & Gaumont House Surgery | 8,498 | 69% | 49% | Inadequate | 2,656 |
| Queens Road Surgery | 13,581 | 67% | 33% | Good | 3,038 |
| Tessa Jowell GP Surgery | 15,574 | 53% | 37% | Requires improvement | 4,768 |
| Forest Hill Group Practice | 10,149 | 51% | 42% | Good | 2,169 |
Results for the network as a whole, from 1,912 responses, against South East London and England.
| Survey question | South Southwark PCN | South East London | England |
|---|---|---|---|
| Overall experience good | 74% | 76% | 77% |
| Easy to contact by phone | 59% | 57% | 57% |
| Easy to contact via the website | 50% | 58% | 58% |
| Easy to contact via the NHS App | 52% | 55% | 54% |
| Reception team helpful | 82% | 85% | 85% |
| Last contact good | 71% | 73% | 73% |
| Wait for appointment about right | 67% | 65% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
There are 2,762 registered patients per full-time-equivalent qualified GP in South Southwark PCN, more than England's 2,171 and South East London's 2,350. Practices recorded 397 appointments a month per 1,000 patients (England: 510), 53% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.9% over the year (England: shrank 1.1%).
| Measure | South Southwark PCN | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,762 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 397 | 399 | 510 |
| Face-to-face appointments | 53% | 54% | 63% |
| Same day as booked | 50% | 45% | 45% |
| Did not attend | 7% | 7% | 4% |
| Patients aged 65 or over | 11% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in South Southwark PCN is serious mental illness (1.3% against 1.0%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | South Southwark PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 11.7% | 14.3% | 14,901 |
| High blood pressure | All ages | 11.4% | 15.2% | 17,788 |
| Diabetes | 17+ yrs | 7.1% | 7.9% | 9,195 |
| Asthma | 6+ yrs | 4.8% | 6.6% | 7,073 |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% | 4,446 |
| Cancer | All ages | 2.5% | 3.8% | 3,892 |
| Serious mental illness | All ages | 1.3% | 1.0% | 2,057 |
| Coronary heart disease | All ages | 1.2% | 3.0% | 1,829 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 1,557 |
| COPD | All ages | 1.0% | 1.9% | 1,521 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 1,412 |
| Heart failure | All ages | 0.6% | 1.1% | 959 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 642 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 647 |
| Learning disability | All ages | 0.4% | 0.6% | 615 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 163 |
| Dementia | All ages | 0.3% | 0.8% | 488 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 431 |
| Palliative care | All ages | 0.2% | 0.6% | 297 |
- Apl Bexley PCN (3 practices)
- Blackheath and Charlton PCN (4 practices)
- Clocktower PCN (5 practices)
- Croxted PCN (3 practices)
- Frognal PCN (3 practices)
- North Bexley PCN (7 practices)
- North Southwark PCN (13 practices)
- Riverview Health PCN (5 practices)
Which practices are in South Southwark PCN?
Brunswick Park Family Practice, DMC Chadwick Road, Dr Durston & Partners, Dr Mahreen Chawdhery, Dr P Arumugaraasah's & Partners, Dulwich Medical Centre, Elm Lodge Surgery, Forest Hill Group Practice, Parkside Medical Centre, Queens Road Surgery, St Giles - Dr M Pandey and Partner, Sternhall Lane Surgery, Tessa Jowell GP Surgery, The Acorn & Gaumont House Surgery, The Gardens Surgery, The Lister Practice, The Lordship Lane Surgery and The Nunhead Surgery.
How do patients rate South Southwark PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does South Southwark PCN cover?
151,815 registered patients across 18 practices in September 2026.
How many patients per GP does South Southwark PCN have?
2,762 per full-time-equivalent qualified GP, against 2,171 across England.