Dr Durston & Partners, London: patient reviews and CQC rating
Dr Durston & Partners is a GP practice in London with 9,178 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 4.6 full-time-equivalent qualified GPs, or 2,001 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Durston & Partners
Its best result against England is the share who said the wait for their last appointment was about right: 92%, above the England figure of 69%. Its weakest is the share who said they were treated with care and concern: 80%, against 86% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 391st of the 648 practices in London with 50 or more responses. 68% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (75%). 90 patients answered the survey (response rate 18%).
| Survey question | Dr Durston & Partners | South East London | England |
|---|---|---|---|
| Overall experience good | 76% | 76% | 77% |
| Easy to contact by phone | 68% | 57% | 57% |
| Easy to contact via the website | 55% | 58% | 58% |
| Easy to contact via the NHS App | 63% | 55% | 54% |
| Reception team helpful | 82% | 85% | 85% |
| Last contact good | 75% | 73% | 73% |
| Wait for appointment about right | 92% | 65% | 69% |
| Listened to well | 83% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 86% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 21 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Durston & Partners is Good, published in February 2020. All 5 key questions are rated Good. It held the same rating in the report before (November 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,178 patients were registered at Dr Durston & Partners in September 2026, up 2.5% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,001 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 0.6 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.8 | 1.8 |
| August 2024 | 1.8 | 1.8 |
| August 2025 | 1.8 | 2.9 |
| August 2026 | 4.6 | 5.7 |
From June 2026 to August 2026 the practice recorded 4,014 appointments a month, or 437 per 1,000 registered patients (England: 510). 56% were face to face (England: 63%). 46% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Dr Durston & Partners | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 437 | 399 | 510 |
| Face to face | 56% | 54% | 63% |
| Same day as booked | 46% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 10% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.8% against 1.0%). It has a lower share for osteoporosis (0.5% against 1.2%), dementia (0.4% against 0.8%) and coronary heart disease (1.8% against 3.0%). The practice's patients live in areas with an average deprivation score of 26.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.7 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.0% | 15.2% |
| Depression | 18+ yrs | 14.2% | 14.3% |
| Diabetes | 17+ yrs | 8.6% | 7.9% |
| Asthma | 6+ yrs | 4.8% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Serious mental illness | All ages | 1.8% | 1.0% |
| Coronary heart disease | All ages | 1.8% | 3.0% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| COPD | All ages | 1.4% | 1.9% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Heart failure | All ages | 1.0% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Palliative care | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.1% | 74.9% |
Dr Durston & Partners, 17 Camberwell Green, London, SE5 7AF. Phone: 020 7358 5750. Website: www.camberwellgreensurgery.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Parkside Medical Centre | 0.1 km | 80% |
| The Corner Surgery | 0.6 km | 86% |
| St Giles - Dr M Pandey and Partner | 0.6 km | 84% |
| Brunswick Park Family Practice | 0.6 km | 79% |
| Lambeth Walk Group Practice | 0.8 km | 77% |
- Brunswick Park Family Practice (79% overall experience good)
- DMC Chadwick Road (70% overall experience good)
- Dr Mahreen Chawdhery (85% overall experience good)
- Dr P Arumugaraasah's & Partners (88% overall experience good)
- Dulwich Medical Centre (72% overall experience good)
- Elm Lodge Surgery (93% overall experience good)
- Forest Hill Group Practice (51% overall experience good)
- Parkside Medical Centre (80% overall experience good)
- Queens Road Surgery (67% overall experience good)
- St Giles - Dr M Pandey and Partner (84% overall experience good)
- Sternhall Lane Surgery (79% overall experience good)
- Tessa Jowell GP Surgery (53% overall experience good)
- The Acorn & Gaumont House Surgery (69% overall experience good)
- The Gardens Surgery (77% overall experience good)
- The Lister Practice (70% overall experience good)
- The Lordship Lane Surgery (82% overall experience good)
- The Nunhead Surgery (87% overall experience good)
How do patients rate Dr Durston & Partners?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Dr Durston & Partners as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Dr Durston & Partners?
9,178 patients were registered in September 2026, up 2.5% on a year earlier.
What is Dr Durston & Partners's CQC rating?
Good overall, published in February 2020.
How many GPs does Dr Durston & Partners have?
4.6 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,001 patients per GP against 2,171 across England.
Are appointments at Dr Durston & Partners face to face?
56% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Durston & Partners's phone number?
020 7358 5750.