Tessa Jowell GP Surgery, London: patient reviews and CQC rating
Tessa Jowell GP Surgery is a GP practice in London with 15,574 registered patients (September 2026). In the 2026 GP Patient Survey, 53% of its patients described their overall experience as good, below the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in October 2023. It has 3.3 full-time-equivalent qualified GPs, or 4,768 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Tessa Jowell GP Surgery
Its result closest to England is the share who said their needs were met at their last appointment: 80%, below the England figure of 90%. Its weakest is the share who said they were treated with care and concern: 59%, below the England figure of 86%. Of the 11 results in the table, 0 are above England and 11 below by more than the survey's margin of error.
On overall experience it is 634th of the 648 practices in London with 50 or more responses. 37% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (50%). 113 patients answered the survey (response rate 16%).
| Survey question | Tessa Jowell GP Surgery | South East London | England |
|---|---|---|---|
| Overall experience good | 53% | 76% | 77% |
| Easy to contact by phone | 37% | 57% | 57% |
| Easy to contact via the website | 46% | 58% | 58% |
| Easy to contact via the NHS App | 37% | 55% | 54% |
| Reception team helpful | 68% | 85% | 85% |
| Last contact good | 50% | 73% | 73% |
| Wait for appointment about right | 50% | 65% | 69% |
| Listened to well | 63% | 85% | 87% |
| Treated with care and concern | 59% | 84% | 86% |
| Confidence and trust in the clinician | 74% | 92% | 93% |
| Needs met | 80% | 89% | 90% |
In the Friends and Family Test for July 2026, 67% of 295 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Tessa Jowell GP Surgery is Requires Improvement, published in October 2023. 2 key questions are rated differently: Caring Good and Responsive Good.
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
15,574 patients were registered at Tessa Jowell GP Surgery in September 2026, almost the same as a year earlier.
8% of its patients are aged 65 or over, against 19% across England. With 3.3 full-time-equivalent qualified GPs, there are 4,768 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 2.1 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 1.5 |
| August 2024 | 1.5 | 1.5 |
| August 2025 | 3.7 | 3.7 |
| August 2026 | 3.3 | 3.3 |
From June 2026 to August 2026 the practice recorded 5,083 appointments a month, or 326 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 49% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
37% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Tessa Jowell GP Surgery | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 326 | 399 | 510 |
| Face to face | 49% | 54% | 63% |
| Same day as booked | 49% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.2% against 0.8%), palliative or supportive care needs (0.2% against 0.6%) and osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 20.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.7 years for women and 79.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.0% | 14.3% |
| High blood pressure | All ages | 8.3% | 15.2% |
| Diabetes | 17+ yrs | 5.1% | 7.9% |
| Asthma | 6+ yrs | 4.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Cancer | All ages | 2.0% | 3.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Coronary heart disease | All ages | 1.0% | 3.0% |
| COPD | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Learning disability | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 73.0% | 74.9% |
Tessa Jowell GP Surgery, 72h, East Dulwich Grove, London, SE22 8EY. Phone: 020 8194 7600. Website: tessajowellgpsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dulwich Medical Centre | 0.7 km | 72% |
| The Gardens Surgery | 1.0 km | 77% |
| Dr Mahreen Chawdhery | 1.0 km | 85% |
| DMC Chadwick Road | 1.1 km | 70% |
| Sternhall Lane Surgery | 1.2 km | 79% |
- Brunswick Park Family Practice (79% overall experience good)
- DMC Chadwick Road (70% overall experience good)
- Dr Durston & Partners (76% overall experience good)
- Dr Mahreen Chawdhery (85% overall experience good)
- Dr P Arumugaraasah's & Partners (88% overall experience good)
- Dulwich Medical Centre (72% overall experience good)
- Elm Lodge Surgery (93% overall experience good)
- Forest Hill Group Practice (51% overall experience good)
- Parkside Medical Centre (80% overall experience good)
- Queens Road Surgery (67% overall experience good)
- St Giles - Dr M Pandey and Partner (84% overall experience good)
- Sternhall Lane Surgery (79% overall experience good)
- The Acorn & Gaumont House Surgery (69% overall experience good)
- The Gardens Surgery (77% overall experience good)
- The Lister Practice (70% overall experience good)
- The Lordship Lane Surgery (82% overall experience good)
- The Nunhead Surgery (87% overall experience good)
How do patients rate Tessa Jowell GP Surgery?
In the 2026 GP Patient Survey, 53% of patients described their overall experience of Tessa Jowell GP Surgery as good, below the England figure of 77%. 37% found it easy to get through by phone.
How many patients are registered at Tessa Jowell GP Surgery?
15,574 patients were registered in September 2026, down 0.4% on a year earlier.
What is Tessa Jowell GP Surgery's CQC rating?
Requires Improvement overall, published in October 2023.
How many GPs does Tessa Jowell GP Surgery have?
3.3 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 4,768 patients per GP against 2,171 across England.
Are appointments at Tessa Jowell GP Surgery face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Tessa Jowell GP Surgery's phone number?
020 8194 7600.