Parkside Medical Centre, London: patient reviews and CQC rating
Parkside Medical Centre is a GP practice in London with 5,524 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 2.8 full-time-equivalent qualified GPs, or 1,973 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Parkside Medical Centre
Its best result against England is the share who said they were treated with care and concern: 93%, against 86% across England. Its weakest is the share who found it easy to contact the practice using the NHS App: 46%, against 54% across England. With 94 responses, none of its 11 results differs from England by more than the survey's margin of error.
On overall experience it is 280th of the 648 practices in London with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (71%). 94 patients answered the survey (response rate 13%).
| Survey question | Parkside Medical Centre | South East London | England |
|---|---|---|---|
| Overall experience good | 80% | 76% | 77% |
| Easy to contact by phone | 61% | 57% | 57% |
| Easy to contact via the website | 50% | 58% | 58% |
| Easy to contact via the NHS App | 46% | 55% | 54% |
| Reception team helpful | 89% | 85% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 65% | 65% | 69% |
| Listened to well | 90% | 85% | 87% |
| Treated with care and concern | 93% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 86% of 51 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Parkside Medical Centre is Good, published in August 2017. One key question is rated differently: Caring Requires Improvement. Its previous overall rating was Requires Improvement (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Requires Improvement |
| Responsive | Good |
| Effective | Good |
5,524 patients were registered at Parkside Medical Centre in September 2026, down 10.5% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 1,973 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 1.6 nurses and 0.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.5 | 3.5 |
| August 2024 | 1.5 | 2.6 |
| August 2025 | 3.1 | 3.1 |
| August 2026 | 2.8 | 3.4 |
From June 2026 to August 2026 the practice recorded 2,105 appointments a month, or 381 per 1,000 registered patients (England: 510). 61% were face to face (England: 63%). 32% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Parkside Medical Centre | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 381 | 399 | 510 |
| Face to face | 61% | 54% | 63% |
| Same day as booked | 32% | 45% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.2% against 1.2%), atrial fibrillation (0.6% against 2.2%) and coronary heart disease (1.0% against 3.0%). The practice's patients live in areas with an average deprivation score of 27.1 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 85.9 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 10.9% | 15.2% |
| Depression | 18+ yrs | 8.9% | 14.3% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.2% | 4.6% |
| Asthma | 6+ yrs | 3.2% | 6.6% |
| Cancer | All ages | 2.1% | 3.8% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Coronary heart disease | All ages | 1.0% | 3.0% |
| COPD | All ages | 0.9% | 1.9% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Atrial fibrillation | All ages | 0.6% | 2.2% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Learning disability | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 50.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 59.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.1% | 74.9% |
Parkside Medical Centre, 52 Camberwell Green, London, SE5 7AQ. Phone: 020 7703 0596.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Durston & Partners | 0.1 km | 76% |
| St Giles - Dr M Pandey and Partner | 0.6 km | 84% |
| Brunswick Park Family Practice | 0.6 km | 79% |
| The Corner Surgery | 0.7 km | 86% |
| Lambeth Walk Group Practice | 0.9 km | 77% |
- Brunswick Park Family Practice (79% overall experience good)
- DMC Chadwick Road (70% overall experience good)
- Dr Durston & Partners (76% overall experience good)
- Dr Mahreen Chawdhery (85% overall experience good)
- Dr P Arumugaraasah's & Partners (88% overall experience good)
- Dulwich Medical Centre (72% overall experience good)
- Elm Lodge Surgery (93% overall experience good)
- Forest Hill Group Practice (51% overall experience good)
- Queens Road Surgery (67% overall experience good)
- St Giles - Dr M Pandey and Partner (84% overall experience good)
- Sternhall Lane Surgery (79% overall experience good)
- Tessa Jowell GP Surgery (53% overall experience good)
- The Acorn & Gaumont House Surgery (69% overall experience good)
- The Gardens Surgery (77% overall experience good)
- The Lister Practice (70% overall experience good)
- The Lordship Lane Surgery (82% overall experience good)
- The Nunhead Surgery (87% overall experience good)
How do patients rate Parkside Medical Centre?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Parkside Medical Centre as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Parkside Medical Centre?
5,524 patients were registered in September 2026, down 10.5% on a year earlier.
What is Parkside Medical Centre's CQC rating?
Good overall, published in August 2017.
How many GPs does Parkside Medical Centre have?
2.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,973 patients per GP against 2,171 across England.
Are appointments at Parkside Medical Centre face to face?
61% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Parkside Medical Centre's phone number?
020 7703 0596.