Croxted PCN: primary care network practices and patient survey

Croxted PCN is a primary care network of 3 GP practices with 33,707 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,845 patients per qualified GP (England: 2,171).

Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.

Across the 3 practices in Croxted PCN with survey results, the share of patients describing their overall experience as good ranges from 83% at The Old Dairy Health Centre to 88% at Paxton Green Group Practice, with a median of 86% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. Brockwell Park Surgery has the highest share finding it easy to get through by phone (89%, England 57%).

PracticeRegistered patientsOverall experience goodEasy to contact by phoneCQC ratingPatients per GP
Paxton Green Group Practice19,30888%78%Good2,286
Brockwell Park Surgery8,49386%89%Good1,348
The Old Dairy Health Centre5,90683%68%Good1,678

Results for the network as a whole, from 334 responses, against South East London and England.

Survey questionCroxted PCNSouth East LondonEngland
Overall experience good86%76%77%
Easy to contact by phone79%57%57%
Easy to contact via the website80%58%58%
Easy to contact via the NHS App67%55%54%
Reception team helpful93%85%85%
Last contact good84%73%73%
Wait for appointment about right73%65%69%
Listened to well97%85%87%
Treated with care and concern95%84%86%
Confidence and trust in the clinician98%92%93%
Needs met96%89%90%

There are 1,845 registered patients per full-time-equivalent qualified GP in Croxted PCN, fewer than England's 2,171 and South East London's 2,350. Practices recorded 417 appointments a month per 1,000 patients (England: 510), 49% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).

12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.9% over the year (England: shrank 1.1%).

MeasureCroxted PCNSouth East LondonEngland
Patients per qualified GP1,8452,3502,171
Appointments per 1,000 patients a month417399510
Face-to-face appointments49%54%63%
Same day as booked43%45%45%
Did not attend5%7%4%
Patients aged 65 or over12%13%19%

Relative to England, the register furthest above England's rate at practices in Croxted PCN is serious mental illness (1.2% against 1.0%), and the furthest below is palliative care (0.2% against 0.6%).

Condition registerAge groupCroxted PCN (2024/25)EnglandPatients on register
Depression18+ yrs10.5%14.3%2,854
High blood pressureAll ages10.2%15.2%3,510
Asthma6+ yrs5.8%6.6%1,884
Diabetes17+ yrs5.8%7.9%1,593
Chronic kidney disease18+ yrs3.2%4.6%871
CancerAll ages3.1%3.8%1,061
Coronary heart diseaseAll ages1.5%3.0%528
Stroke and TIAAll ages1.3%1.9%440
Serious mental illnessAll ages1.2%1.0%404
Atrial fibrillationAll ages1.1%2.2%395
COPDAll ages1.1%1.9%382
Osteoporosis50+ yrs1.0%1.2%100
Heart failureAll ages0.6%1.1%214
Epilepsy18+ yrs0.5%0.8%149
Rheumatoid arthritis16+ yrs0.5%0.8%147
Learning disabilityAll ages0.5%0.6%167
DementiaAll ages0.4%0.8%122
Peripheral arterial diseaseAll ages0.2%0.6%80
Palliative careAll ages0.2%0.6%65

Which practices are in Croxted PCN?

Brockwell Park Surgery, Paxton Green Group Practice and The Old Dairy Health Centre.

How do patients rate Croxted PCN?

86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.

How many patients does Croxted PCN cover?

33,707 registered patients across 3 practices in September 2026.

How many patients per GP does Croxted PCN have?

1,845 per full-time-equivalent qualified GP, against 2,171 across England.

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Cite this page

<a href="https://localgps.co.uk/pcn/croxted-pcn">https://localgps.co.uk/pcn/croxted-pcn</a>