Hills, Brooks & Dales Group PCN: primary care network practices and patient survey
Hills, Brooks & Dales Group PCN is a primary care network of 6 GP practices with 65,741 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,907 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Hills, Brooks & Dales Group PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Prentis Medical Centre to 87% at Herne Hill Group Practice, with a median of 80% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Herne Hill Group Practice has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Herne Hill Group Practice | 14,608 | 87% | 82% | Good | 1,220 |
| Brixton Hill Group Practice | 12,843 | 83% | 66% | Good | 2,021 |
| North Wood Group Practice | 15,631 | 81% | 50% | Good | 2,407 |
| Knights Hill Surgery | 11,022 | 78% | 61% | Good | 2,870 |
| Akerman Medical Practice | 6,798 | 74% | 52% | Requires improvement | 2,274 |
| Prentis Medical Centre | 4,839 | 71% | 58% | Good | 1,712 |
Results for the network as a whole, from 636 responses, against South East London and England.
| Survey question | Hills, Brooks & Dales Group PCN | South East London | England |
|---|---|---|---|
| Overall experience good | 81% | 76% | 77% |
| Easy to contact by phone | 63% | 57% | 57% |
| Easy to contact via the website | 60% | 58% | 58% |
| Easy to contact via the NHS App | 57% | 55% | 54% |
| Reception team helpful | 88% | 85% | 85% |
| Last contact good | 76% | 73% | 73% |
| Wait for appointment about right | 76% | 65% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 1,907 registered patients per full-time-equivalent qualified GP in Hills, Brooks & Dales Group PCN, fewer than England's 2,171 and South East London's 2,350. Practices recorded 384 appointments a month per 1,000 patients (England: 510), 50% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
11% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.6% over the year (England: shrank 1.1%).
| Measure | Hills, Brooks & Dales Group PCN | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 1,907 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 384 | 399 | 510 |
| Face-to-face appointments | 50% | 54% | 63% |
| Same day as booked | 42% | 45% | 45% |
| Did not attend | 7% | 7% | 4% |
| Patients aged 65 or over | 11% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Hills, Brooks & Dales Group PCN is serious mental illness (1.7% against 1.0%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Hills, Brooks & Dales Group PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 12.5% | 14.3% | 7,057 |
| High blood pressure | All ages | 10.8% | 15.2% | 7,278 |
| Diabetes | 17+ yrs | 6.1% | 7.9% | 3,483 |
| Asthma | 6+ yrs | 5.2% | 6.6% | 3,326 |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% | 2,051 |
| Cancer | All ages | 2.6% | 3.8% | 1,729 |
| Serious mental illness | All ages | 1.7% | 1.0% | 1,160 |
| Coronary heart disease | All ages | 1.3% | 3.0% | 867 |
| COPD | All ages | 1.2% | 1.9% | 834 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 808 |
| Atrial fibrillation | All ages | 0.9% | 2.2% | 625 |
| Heart failure | All ages | 0.6% | 1.1% | 434 |
| Learning disability | All ages | 0.6% | 0.6% | 429 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 314 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 306 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 94 |
| Dementia | All ages | 0.4% | 0.8% | 287 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 210 |
| Palliative care | All ages | 0.2% | 0.6% | 126 |
- At Medics Streatham PCN (2 practices)
- Battersea PCN (5 practices)
- Brixton and Clapham Park PCN (4 practices)
- Clapham PCN (4 practices)
- Croxted PCN (3 practices)
- Fiveways PCN (5 practices)
- North Lambeth PCN (6 practices)
- Stockwellbeing PCN (5 practices)
- Streatham PCN (6 practices)
Which practices are in Hills, Brooks & Dales Group PCN?
Akerman Medical Practice, Brixton Hill Group Practice, Herne Hill Group Practice, Knights Hill Surgery, North Wood Group Practice and Prentis Medical Centre.
How do patients rate Hills, Brooks & Dales Group PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Hills, Brooks & Dales Group PCN cover?
65,741 registered patients across 6 practices in September 2026.
How many patients per GP does Hills, Brooks & Dales Group PCN have?
1,907 per full-time-equivalent qualified GP, against 2,171 across England.