Akerman Medical Practice, London: patient reviews and CQC rating
Akerman Medical Practice is a GP practice in London with 6,798 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in April 2020. It has 3.0 full-time-equivalent qualified GPs, or 2,274 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Akerman Medical Practice
Its result closest to England is the share who described their last contact with the practice as good: 72%, against 73% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 80%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 420th of the 648 practices in London with 50 or more responses. 52% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (71%). 97 patients answered the survey (response rate 10%).
| Survey question | Akerman Medical Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 74% | 76% | 77% |
| Easy to contact by phone | 52% | 57% | 57% |
| Easy to contact via the website | 55% | 58% | 58% |
| Easy to contact via the NHS App | 52% | 55% | 54% |
| Reception team helpful | 78% | 85% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 80% | 85% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
CQC's overall rating for Akerman Medical Practice is Requires Improvement, published in April 2020. 3 key questions are rated differently: Safe Good, Well-led Good and Responsive Good. Its previous overall rating was Good (March 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Requires Improvement |
| Responsive | Good |
| Effective | Requires Improvement |
6,798 patients were registered at Akerman Medical Practice in September 2026, down 3.0% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 3.0 full-time-equivalent qualified GPs, there are 2,274 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 0.5 nurses and 1.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.7 | 1.7 |
| August 2024 | 1.7 | 1.7 |
| August 2025 | 3.0 | 3.0 |
| August 2026 | 3.0 | 3.0 |
From June 2026 to August 2026 the practice recorded 2,554 appointments a month, or 376 per 1,000 registered patients (England: 510). 38% were face to face (England: 63%). 42% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
54% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Akerman Medical Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 376 | 399 | 510 |
| Face to face | 38% | 54% | 63% |
| Same day as booked | 42% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.5% against 1.0%). It has a lower share for atrial fibrillation (0.4% against 2.2%), coronary heart disease (0.7% against 3.0%) and osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 27.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.6 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.1% | 14.3% |
| High blood pressure | All ages | 8.0% | 15.2% |
| Diabetes | 17+ yrs | 5.3% | 7.9% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Asthma | 6+ yrs | 3.5% | 6.6% |
| Serious mental illness | All ages | 1.5% | 1.0% |
| Cancer | All ages | 1.3% | 3.8% |
| Stroke and TIA | All ages | 0.7% | 1.9% |
| Coronary heart disease | All ages | 0.7% | 3.0% |
| Learning disability | All ages | 0.6% | 0.6% |
| COPD | All ages | 0.5% | 1.9% |
| Atrial fibrillation | All ages | 0.4% | 2.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Heart failure | All ages | 0.3% | 1.1% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 45.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 46.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 57.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 61.1% | 74.9% |
Akerman Medical Practice, 2nd Floor, Akerman Health Centre, 60 Patmos Road, London, SW9 6AF. Phone: 0203582000. Website: www.akermanmedicalpractice.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lambeth Walk Group Practice | 0.0 km | 77% |
| Minet Green Health Practice | 0.0 km | 76% |
| Drs Patel and Partner | 0.3 km | 91% |
| Dr Durston & Partners | 0.8 km | 76% |
| Parkside Medical Centre | 0.9 km | 80% |
- Brixton Hill Group Practice (83% overall experience good)
- Herne Hill Group Practice (87% overall experience good)
- Knights Hill Surgery (78% overall experience good)
- North Wood Group Practice (81% overall experience good)
- Prentis Medical Centre (71% overall experience good)
How do patients rate Akerman Medical Practice?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Akerman Medical Practice as good, against 77% across England. 52% found it easy to get through by phone.
How many patients are registered at Akerman Medical Practice?
6,798 patients were registered in September 2026, down 3.0% on a year earlier.
What is Akerman Medical Practice's CQC rating?
Requires Improvement overall, published in April 2020.
How many GPs does Akerman Medical Practice have?
3.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 2,274 patients per GP against 2,171 across England.
Are appointments at Akerman Medical Practice face to face?
38% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Akerman Medical Practice's phone number?
0203582000.