Minet Green Health Practice, London: patient reviews and CQC rating
Minet Green Health Practice is a GP practice in London with 11,464 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 5.6 full-time-equivalent qualified GPs, or 2,040 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Minet Green Health Practice
Its best result against England is the share who found it easy to contact the practice through its website: 74%, above the England figure of 58%. Its weakest is the share who said the healthcare professional was good at listening to them: 84%, against 87% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 378th of the 648 practices in London with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (89%). 136 patients answered the survey (response rate 19%).
| Survey question | Minet Green Health Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 76% | 76% | 77% |
| Easy to contact by phone | 70% | 57% | 57% |
| Easy to contact via the website | 74% | 58% | 58% |
| Easy to contact via the NHS App | 60% | 55% | 54% |
| Reception team helpful | 88% | 85% | 85% |
| Last contact good | 83% | 73% | 73% |
| Wait for appointment about right | 72% | 65% | 69% |
| Listened to well | 84% | 85% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 39 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Minet Green Health Practice is Good, published in July 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,464 patients were registered at Minet Green Health Practice in September 2026, down 2.8% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 5.6 full-time-equivalent qualified GPs, there are 2,040 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 7.4 | 8.0 |
| August 2024 | 7.8 | 10.2 |
| August 2025 | 7.6 | 7.6 |
| August 2026 | 5.6 | 7.5 |
From June 2026 to August 2026 the practice recorded 4,101 appointments a month, or 358 per 1,000 registered patients (England: 510). 49% were face to face (England: 63%). 35% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Minet Green Health Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 358 | 399 | 510 |
| Face to face | 49% | 54% | 63% |
| Same day as booked | 35% | 45% | 45% |
| More than 28 days after booking | 3% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.7% against 1.0%). It has a lower share for osteoporosis (0.2% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and atrial fibrillation (0.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 29.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.3 years for women and 77.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.1% | 15.2% |
| Depression | 18+ yrs | 12.3% | 14.3% |
| Diabetes | 17+ yrs | 9.3% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Serious mental illness | All ages | 1.7% | 1.0% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| COPD | All ages | 1.4% | 1.9% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.4% | 1.1% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Dementia | All ages | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 63.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.5% | 74.9% |
Minet Green Health Practice, Akerman Health Centre, 60 Patmos Road, London, SW9 6AF. Phone: 020 3049 6690. Website: www.iveaghsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lambeth Walk Group Practice | 0.0 km | 77% |
| Akerman Medical Practice | 0.0 km | 74% |
| Drs Patel and Partner | 0.3 km | 91% |
| Dr Durston & Partners | 0.8 km | 76% |
| Parkside Medical Centre | 0.9 km | 80% |
- Drs Patel and Partner (91% overall experience good)
- HHR Medical (84% overall experience good)
- The Corner Surgery (86% overall experience good)
- The Deerbrook Surgery (78% overall experience good)
How do patients rate Minet Green Health Practice?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Minet Green Health Practice as good, against 77% across England. 70% found it easy to get through by phone.
How many patients are registered at Minet Green Health Practice?
11,464 patients were registered in September 2026, down 2.8% on a year earlier.
What is Minet Green Health Practice's CQC rating?
Good overall, published in July 2016.
How many GPs does Minet Green Health Practice have?
5.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,040 patients per GP against 2,171 across England.
Are appointments at Minet Green Health Practice face to face?
49% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Minet Green Health Practice's phone number?
020 3049 6690.