Drs Patel and Partner, London: patient reviews and CQC rating
Drs Patel and Partner is a GP practice in London with 6,855 registered patients (September 2026). In the 2026 GP Patient Survey, 91% of its patients described their overall experience as good, above the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2016. It has 3.6 full-time-equivalent qualified GPs, or 1,912 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Drs Patel and Partner
Its best result against England is the share who found it easy to get through to the practice by phone: 81%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 63%, against 69% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 41st of the 648 practices in London with 50 or more responses. 81% found it easy to get through by phone (England: 57%). The overall experience result is 15 points higher than in 2025 (76%). 86 patients answered the survey (response rate 12%).
| Survey question | Drs Patel and Partner | South East London | England |
|---|---|---|---|
| Overall experience good | 91% | 76% | 77% |
| Easy to contact by phone | 81% | 57% | 57% |
| Easy to contact via the website | 53% | 58% | 58% |
| Easy to contact via the NHS App | 63% | 55% | 54% |
| Reception team helpful | 89% | 85% | 85% |
| Last contact good | 87% | 73% | 73% |
| Wait for appointment about right | 63% | 65% | 69% |
| Listened to well | 92% | 85% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 98% | 92% | 93% |
| Needs met | 98% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 130 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Drs Patel and Partner is Good, published in January 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,855 patients were registered at Drs Patel and Partner in September 2026, down 8.4% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 1,912 patients per GP, fewer than the England figure of 2,171 and South East London's 2,350. The practice also has 1.2 nurses and 2.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 4.6 |
| August 2024 | 3.0 | 4.1 |
| August 2025 | 3.7 | 4.7 |
| August 2026 | 3.6 | 5.7 |
From June 2026 to August 2026 the practice recorded 2,432 appointments a month, or 355 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 31% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Drs Patel and Partner | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 355 | 399 | 510 |
| Face to face | 47% | 54% | 63% |
| Same day as booked | 31% | 45% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%). It has a lower share for osteoporosis (0.3% against 1.2%), palliative or supportive care needs (0.2% against 0.6%) and atrial fibrillation (0.8% against 2.2%). The practice's patients live in areas with an average deprivation score of 26.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 11.0% | 14.3% |
| High blood pressure | All ages | 10.1% | 15.2% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 2.4% | 4.6% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| COPD | All ages | 1.1% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Heart failure | All ages | 0.6% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 61.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.6% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Drs Patel and Partner, Vassall Medical Centre, 89 Vassall Road, London, SW9 6NA. Phone: 020 7793 3100. Website: www.vassallmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lambeth Walk Group Practice | 0.3 km | 77% |
| Minet Green Health Practice | 0.3 km | 76% |
| Akerman Medical Practice | 0.3 km | 74% |
| South Lambeth Road Practice | 1.1 km | 80% |
| Dr Durston & Partners | 1.1 km | 76% |
- HHR Medical (84% overall experience good)
- Minet Green Health Practice (76% overall experience good)
- The Corner Surgery (86% overall experience good)
- The Deerbrook Surgery (78% overall experience good)
How do patients rate Drs Patel and Partner?
In the 2026 GP Patient Survey, 91% of patients described their overall experience of Drs Patel and Partner as good, above the England figure of 77%. 81% found it easy to get through by phone.
How many patients are registered at Drs Patel and Partner?
6,855 patients were registered in September 2026, down 8.4% on a year earlier.
What is Drs Patel and Partner's CQC rating?
Good overall, published in January 2016.
How many GPs does Drs Patel and Partner have?
3.6 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,912 patients per GP against 2,171 across England.
Are appointments at Drs Patel and Partner face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Drs Patel and Partner's phone number?
020 7793 3100.