Paxton Green Group Practice, London: patient reviews and CQC rating
Paxton Green Group Practice is a GP practice in London with 19,308 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 8.4 full-time-equivalent qualified GPs, or 2,286 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Paxton Green Group Practice
Its best result against England is the share who found it easy to contact the practice through its website: 81%, above the England figure of 58%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 99%, above the England figure of 93%. Of the 11 results in the table, 11 are above England and 0 below by more than the survey's margin of error.
On overall experience it is 97th of the 648 practices in London with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (80%). 95 patients answered the survey (response rate 23%).
| Survey question | Paxton Green Group Practice | South East London | England |
|---|---|---|---|
| Overall experience good | 88% | 76% | 77% |
| Easy to contact by phone | 78% | 57% | 57% |
| Easy to contact via the website | 81% | 58% | 58% |
| Easy to contact via the NHS App | 77% | 55% | 54% |
| Reception team helpful | 95% | 85% | 85% |
| Last contact good | 83% | 73% | 73% |
| Wait for appointment about right | 82% | 65% | 69% |
| Listened to well | 99% | 85% | 87% |
| Treated with care and concern | 98% | 84% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 100% of 20 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Paxton Green Group Practice is Good, published in March 2019. One key question is rated differently: Responsive Outstanding. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
19,308 patients were registered at Paxton Green Group Practice in September 2026, almost the same as a year earlier.
13% of its patients are aged 65 or over, against 19% across England. With 8.4 full-time-equivalent qualified GPs, there are 2,286 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 4.0 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.2 | 10.6 |
| August 2024 | 9.1 | 15.9 |
| August 2025 | 9.1 | 13.4 |
| August 2026 | 8.4 | 15.7 |
From June 2026 to August 2026 the practice recorded 9,559 appointments a month, or 495 per 1,000 registered patients (England: 510). 44% were face to face (England: 63%). 51% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
78% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Paxton Green Group Practice | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 495 | 399 | 510 |
| Face to face | 44% | 54% | 63% |
| Same day as booked | 51% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.2% against 0.6%), peripheral arterial disease (0.3% against 0.6%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 22.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 84.4 years for women and 79.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 11.8% | 15.2% |
| Depression | 18+ yrs | 9.5% | 14.3% |
| Diabetes | 17+ yrs | 6.9% | 7.9% |
| Asthma | 6+ yrs | 5.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% |
| Cancer | All ages | 3.2% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Stroke and TIA | All ages | 1.5% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Dementia | All ages | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 67.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.0% | 74.9% |
Paxton Green Group Practice, Paxton Green Health Centre, 1 Alleyn Park, London, SE21 8AU. Phone: 020 8670 6878. Website: www.paxtongreen.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Old Dairy Health Centre | 0.8 km | 83% |
| North Wood Group Practice | 1.2 km | 81% |
| Knights Hill Surgery | 1.3 km | 78% |
| Wells Park Practice | 1.6 km | 60% |
| The Deerbrook Surgery | 1.6 km | 78% |
- Brockwell Park Surgery (86% overall experience good)
- The Old Dairy Health Centre (83% overall experience good)
How do patients rate Paxton Green Group Practice?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Paxton Green Group Practice as good, above the England figure of 77%. 78% found it easy to get through by phone.
How many patients are registered at Paxton Green Group Practice?
19,308 patients were registered in September 2026, down 0.2% on a year earlier.
What is Paxton Green Group Practice's CQC rating?
Good overall, published in March 2019.
How many GPs does Paxton Green Group Practice have?
8.4 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 2,286 patients per GP against 2,171 across England.
Are appointments at Paxton Green Group Practice face to face?
44% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Paxton Green Group Practice's phone number?
020 8670 6878.