Clocktower PCN: primary care network practices and patient survey
Clocktower PCN is a primary care network of 5 GP practices with 52,035 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England. Its practices have 2,634 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Clocktower PCN with survey results, the share of patients describing their overall experience as good ranges from 61% at Dr Davies & Partner to 85% at Dr WA Cotter + Dr JCJM Bohmer -Laubis, with a median of 73% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Dr WA Cotter + Dr JCJM Bohmer -Laubis has the highest share finding it easy to get through by phone (65%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr WA Cotter + Dr JCJM Bohmer -Laubis | 11,273 | 85% | 65% | Good | 2,701 |
| Welling Medical Practice | 11,052 | 79% | 64% | Requires improvement | 3,342 |
| The Westwood Surgery | 9,565 | 73% | 56% | Good | 2,110 |
| Bexley Group Practice | 14,658 | 73% | 59% | Good | 2,427 |
| Dr Davies & Partner | 5,487 | 61% | 47% | – | 3,225 |
Results for the network as a whole, from 568 responses, against South East London and England.
| Survey question | Clocktower PCN | South East London | England |
|---|---|---|---|
| Overall experience good | 76% | 76% | 77% |
| Easy to contact by phone | 60% | 57% | 57% |
| Easy to contact via the website | 57% | 58% | 58% |
| Easy to contact via the NHS App | 59% | 55% | 54% |
| Reception team helpful | 83% | 85% | 85% |
| Last contact good | 73% | 73% | 73% |
| Wait for appointment about right | 59% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 86% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 91% | 89% | 90% |
There are 2,634 registered patients per full-time-equivalent qualified GP in Clocktower PCN, more than England's 2,171 and South East London's 2,350. Practices recorded 438 appointments a month per 1,000 patients (England: 510), 49% of them face to face. 40% of appointments took place on the day they were booked (England: 45%).
18% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.6% over the year (England: shrank 1.1%).
| Measure | Clocktower PCN | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 2,634 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 438 | 399 | 510 |
| Face-to-face appointments | 49% | 54% | 63% |
| Same day as booked | 40% | 45% | 45% |
| Did not attend | 4% | 7% | 4% |
| Patients aged 65 or over | 18% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Clocktower PCN is cancer (4.2% against 3.8%), and the furthest below is peripheral arterial disease (0.4% against 0.6%).
| Condition register | Age group | Clocktower PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.5% | 15.2% | 8,628 |
| Depression | 18+ yrs | 11.5% | 14.3% | 4,779 |
| Diabetes | 17+ yrs | 8.7% | 7.9% | 3,645 |
| Asthma | 6+ yrs | 4.8% | 6.6% | 2,354 |
| Chronic kidney disease | 18+ yrs | 4.4% | 4.6% | 1,828 |
| Cancer | All ages | 4.2% | 3.8% | 2,222 |
| Coronary heart disease | All ages | 2.8% | 3.0% | 1,460 |
| Atrial fibrillation | All ages | 2.1% | 2.2% | 1,107 |
| Stroke and TIA | All ages | 1.7% | 1.9% | 883 |
| COPD | All ages | 1.5% | 1.9% | 802 |
| Heart failure | All ages | 0.9% | 1.1% | 485 |
| Osteoporosis | 50+ yrs | 0.9% | 1.2% | 168 |
| Dementia | All ages | 0.8% | 0.8% | 418 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 341 |
| Serious mental illness | All ages | 0.8% | 1.0% | 410 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 287 |
| Palliative care | All ages | 0.6% | 0.6% | 300 |
| Learning disability | All ages | 0.5% | 0.6% | 237 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 192 |
- Apl Bexley PCN (3 practices)
- Blackheath and Charlton PCN (4 practices)
- Eltham PCN (6 practices)
- Frognal PCN (3 practices)
- Heritage PCN (5 practices)
- North Bexley PCN (7 practices)
- Riverview Health PCN (5 practices)
- Unity (Greenwich) PCN (4 practices)
Which practices are in Clocktower PCN?
Bexley Group Practice, Dr Davies & Partner, Dr WA Cotter + Dr JCJM Bohmer -Laubis, The Westwood Surgery and Welling Medical Practice.
How do patients rate Clocktower PCN?
76% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Clocktower PCN cover?
52,035 registered patients across 5 practices in September 2026.
How many patients per GP does Clocktower PCN have?
2,634 per full-time-equivalent qualified GP, against 2,171 across England.