Blackheath and Charlton PCN: primary care network practices and patient survey
Blackheath and Charlton PCN is a primary care network of 4 GP practices with 50,807 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,943 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Blackheath and Charlton PCN with survey results, the share of patients describing their overall experience as good ranges from 77% at Blackheath Standard PMS to 89% at Manor Brook PMS, with a median of 80% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Manor Brook PMS has the highest share finding it easy to get through by phone (64%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Manor Brook PMS | 12,108 | 89% | 64% | Good | 1,680 |
| Fairfield PMS | 12,805 | 82% | 55% | Good | 2,088 |
| Vanbrugh Group Practice, The Greenwich Centre | 17,724 | 78% | 60% | Good | 1,983 |
| Blackheath Standard PMS | 8,170 | 77% | 56% | Good | 2,113 |
Results for the network as a whole, from 409 responses, against South East London and England.
| Survey question | Blackheath and Charlton PCN | South East London | England |
|---|---|---|---|
| Overall experience good | 81% | 76% | 77% |
| Easy to contact by phone | 59% | 57% | 57% |
| Easy to contact via the website | 66% | 58% | 58% |
| Easy to contact via the NHS App | 62% | 55% | 54% |
| Reception team helpful | 90% | 85% | 85% |
| Last contact good | 83% | 73% | 73% |
| Wait for appointment about right | 66% | 65% | 69% |
| Listened to well | 91% | 85% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 93% | 89% | 90% |
There are 1,943 registered patients per full-time-equivalent qualified GP in Blackheath and Charlton PCN, fewer than England's 2,171 and South East London's 2,350. Practices recorded 594 appointments a month per 1,000 patients (England: 510), 45% of them face to face. 57% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.6% over the year (England: shrank 1.1%).
| Measure | Blackheath and Charlton PCN | South East London | England |
|---|---|---|---|
| Patients per qualified GP | 1,943 | 2,350 | 2,171 |
| Appointments per 1,000 patients a month | 594 | 399 | 510 |
| Face-to-face appointments | 45% | 54% | 63% |
| Same day as booked | 57% | 45% | 45% |
| Did not attend | 6% | 7% | 4% |
| Patients aged 65 or over | 12% | 13% | 19% |
Relative to England, the register furthest above England's rate at practices in Blackheath and Charlton PCN is serious mental illness (1.2% against 1.0%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Blackheath and Charlton PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.9% | 14.3% | 5,737 |
| High blood pressure | All ages | 12.4% | 15.2% | 6,411 |
| Diabetes | 17+ yrs | 6.1% | 7.9% | 2,563 |
| Asthma | 6+ yrs | 5.1% | 6.6% | 2,491 |
| Chronic kidney disease | 18+ yrs | 3.3% | 4.6% | 1,363 |
| Cancer | All ages | 2.9% | 3.8% | 1,497 |
| Coronary heart disease | All ages | 1.9% | 3.0% | 961 |
| COPD | All ages | 1.4% | 1.9% | 729 |
| Osteoporosis | 50+ yrs | 1.4% | 1.2% | 197 |
| Atrial fibrillation | All ages | 1.3% | 2.2% | 681 |
| Stroke and TIA | All ages | 1.2% | 1.9% | 639 |
| Serious mental illness | All ages | 1.2% | 1.0% | 618 |
| Epilepsy | 18+ yrs | 0.6% | 0.8% | 253 |
| Heart failure | All ages | 0.6% | 1.1% | 287 |
| Learning disability | All ages | 0.5% | 0.6% | 273 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 207 |
| Dementia | All ages | 0.3% | 0.8% | 170 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 162 |
| Palliative care | All ages | 0.2% | 0.6% | 113 |
- Eltham PCN (6 practices)
- Greenwich West PCN (4 practices)
- Heritage PCN (5 practices)
- Riverview Health PCN (5 practices)
- Unity (Greenwich) PCN (4 practices)
Which practices are in Blackheath and Charlton PCN?
Blackheath Standard PMS, Fairfield PMS, Manor Brook PMS and Vanbrugh Group Practice, The Greenwich Centre.
How do patients rate Blackheath and Charlton PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Blackheath and Charlton PCN cover?
50,807 registered patients across 4 practices in September 2026.
How many patients per GP does Blackheath and Charlton PCN have?
1,943 per full-time-equivalent qualified GP, against 2,171 across England.