Fairfield PMS, London: patient reviews and CQC rating
Fairfield PMS is a GP practice in London with 12,805 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2016. It has 6.1 full-time-equivalent qualified GPs, or 2,088 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Fairfield PMS
Its best result against England is the share who found it easy to contact the practice using the NHS App: 66%, against 54% across England. Its weakest is the share who found it easy to get through to the practice by phone: 55%, against 57% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 223rd of the 648 practices in London with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (85%). 114 patients answered the survey (response rate 21%).
| Survey question | Fairfield PMS | South East London | England |
|---|---|---|---|
| Overall experience good | 82% | 76% | 77% |
| Easy to contact by phone | 55% | 57% | 57% |
| Easy to contact via the website | 69% | 58% | 58% |
| Easy to contact via the NHS App | 66% | 55% | 54% |
| Reception team helpful | 88% | 85% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 78% | 65% | 69% |
| Listened to well | 94% | 85% | 87% |
| Treated with care and concern | 91% | 84% | 86% |
| Confidence and trust in the clinician | 100% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 95% of 202 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Fairfield PMS is Good, published in August 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,805 patients were registered at Fairfield PMS in September 2026, down 0.5% on a year earlier (England: down 1.1%).
11% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 2,088 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 2.7 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 6.6 |
| August 2024 | 5.6 | 8.3 |
| August 2025 | 6.4 | 10.0 |
| August 2026 | 6.1 | 9.1 |
From June 2026 to August 2026 the practice recorded 7,547 appointments a month, or 589 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 64% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
34% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Fairfield PMS | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 589 | 399 | 510 |
| Face to face | 66% | 54% | 63% |
| Same day as booked | 64% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.4% against 1.0%). It has a lower share for dementia (0.2% against 0.8%), osteoporosis (0.5% against 1.2%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 25.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.3 years for women and 77.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 15.6% | 14.3% |
| High blood pressure | All ages | 12.9% | 15.2% |
| Diabetes | 17+ yrs | 7.9% | 7.9% |
| Asthma | 6+ yrs | 5.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| Cancer | All ages | 3.0% | 3.8% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| COPD | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Atrial fibrillation | All ages | 1.2% | 2.2% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 69.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Fairfield PMS, The Fairfield Centre, 41-43 Fairfield Grove, Charlton, London, SE7 8TX. Phone: 020 8305 3007. Website: www.thefairfieldpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Blackheath Standard PMS | 1.5 km | 77% |
| Triveni PMS | 1.5 km | 78% |
| Ferryview Health Centre GP Surgery | 1.8 km | 76% |
| Manor Brook PMS | 1.9 km | 89% |
| All Saints Medical Centre PMS | 2.0 km | 70% |
- Blackheath Standard PMS (77% overall experience good)
- Manor Brook PMS (89% overall experience good)
- Vanbrugh Group Practice, The Greenwich Centre (78% overall experience good)
How do patients rate Fairfield PMS?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Fairfield PMS as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Fairfield PMS?
12,805 patients were registered in September 2026, down 0.5% on a year earlier.
What is Fairfield PMS's CQC rating?
Good overall, published in August 2016.
How many GPs does Fairfield PMS have?
6.1 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,088 patients per GP against 2,171 across England.
Are appointments at Fairfield PMS face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Fairfield PMS's phone number?
020 8305 3007.