Vanbrugh Group Practice, The Greenwich Centre, London: patient reviews and CQC rating
Vanbrugh Group Practice, The Greenwich Centre is a GP practice in London with 17,724 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2018. It has 8.9 full-time-equivalent qualified GPs, or 1,983 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Vanbrugh Group Practice, The Greenwich Centre
Its best result against England is the share who described their last contact with the practice as good: 81%, against 73% across England. Its weakest is the share who said the wait for their last appointment was about right: 59%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 340th of the 648 practices in London with 50 or more responses. 60% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (74%). 108 patients answered the survey (response rate 21%).
| Survey question | Vanbrugh Group Practice, The Greenwich Centre | South East London | England |
|---|---|---|---|
| Overall experience good | 78% | 76% | 77% |
| Easy to contact by phone | 60% | 57% | 57% |
| Easy to contact via the website | 58% | 58% | 58% |
| Easy to contact via the NHS App | 62% | 55% | 54% |
| Reception team helpful | 89% | 85% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 59% | 65% | 69% |
| Listened to well | 88% | 85% | 87% |
| Treated with care and concern | 82% | 84% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 148 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Vanbrugh Group Practice, The Greenwich Centre is Good, published in March 2018. All 5 key questions are rated Good. It held the same rating in the report before (October 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
17,724 patients were registered at Vanbrugh Group Practice, The Greenwich Centre in September 2026, down 3.6% on a year earlier (England: down 1.1%).
10% of its patients are aged 65 or over, against 19% across England. With 8.9 full-time-equivalent qualified GPs, there are 1,983 patients per GP, close to the England figure of 2,171 and South East London's 2,350. The practice also has 3.0 nurses and 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.9 | 9.9 |
| August 2024 | 8.4 | 12.4 |
| August 2025 | 9.6 | 12.8 |
| August 2026 | 8.9 | 12.5 |
From June 2026 to August 2026 the practice recorded 9,446 appointments a month, or 533 per 1,000 registered patients (England: 510). 39% were face to face (England: 63%). 53% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Vanbrugh Group Practice, The Greenwich Centre | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 533 | 399 | 510 |
| Face to face | 39% | 54% | 63% |
| Same day as booked | 53% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 6% | 7% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.1% against 1.2%). It has a lower share for dementia (0.2% against 0.8%), palliative or supportive care needs (0.2% against 0.6%) and heart failure (0.4% against 1.1%). The practice's patients live in areas with an average deprivation score of 17.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.0 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.7% | 14.3% |
| High blood pressure | All ages | 8.8% | 15.2% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Diabetes | 17+ yrs | 4.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 2.9% | 4.6% |
| Cancer | All ages | 2.3% | 3.8% |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% |
| Coronary heart disease | All ages | 1.3% | 3.0% |
| Atrial fibrillation | All ages | 1.1% | 2.2% |
| COPD | All ages | 1.1% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| Learning disability | All ages | 0.6% | 0.6% |
| Epilepsy | 18+ yrs | 0.6% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 65.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.5% | 74.9% |
Vanbrugh Group Practice, The Greenwich Centre, Lambarde Square, London, SE10 9GB. Phone: 0333 332 7300. Website: www.vanbrughgps.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Blackheath PMS | 0.3 km | 74% |
| Greenwich Peninsula Practice | 0.8 km | 52% |
| Blackheath Standard PMS | 1.2 km | 77% |
| Burney Street PMS | 1.5 km | 81% |
| South Street Medical Centre | 1.8 km | 82% |
- Blackheath Standard PMS (77% overall experience good)
- Fairfield PMS (82% overall experience good)
- Manor Brook PMS (89% overall experience good)
How do patients rate Vanbrugh Group Practice, The Greenwich Centre?
In the 2026 GP Patient Survey, 78% of patients described their overall experience of Vanbrugh Group Practice, The Greenwich Centre as good, against 77% across England. 60% found it easy to get through by phone.
How many patients are registered at Vanbrugh Group Practice, The Greenwich Centre?
17,724 patients were registered in September 2026, down 3.6% on a year earlier.
What is Vanbrugh Group Practice, The Greenwich Centre's CQC rating?
Good overall, published in March 2018.
How many GPs does Vanbrugh Group Practice, The Greenwich Centre have?
8.9 full-time-equivalent qualified GPs (15 qualified GPs by headcount), which is 1,983 patients per GP against 2,171 across England.
Are appointments at Vanbrugh Group Practice, The Greenwich Centre face to face?
39% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Vanbrugh Group Practice, The Greenwich Centre's phone number?
0333 332 7300.