South Street Medical Centre, London: patient reviews and CQC rating
South Street Medical Centre is a GP practice in London with 12,250 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 2.9 full-time-equivalent qualified GPs, or 4,273 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about South Street Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 79%, above the England figure of 57%. Its weakest is the share who said they were treated with care and concern: 80%, against 86% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 239th of the 648 practices in London with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (87%). 115 patients answered the survey (response rate 17%).
| Survey question | South Street Medical Centre | South East London | England |
|---|---|---|---|
| Overall experience good | 82% | 76% | 77% |
| Easy to contact by phone | 79% | 57% | 57% |
| Easy to contact via the website | 73% | 58% | 58% |
| Easy to contact via the NHS App | 66% | 55% | 54% |
| Reception team helpful | 85% | 85% | 85% |
| Last contact good | 82% | 73% | 73% |
| Wait for appointment about right | 84% | 65% | 69% |
| Listened to well | 86% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 237 responses rated the practice good or very good (England: 92%).
CQC's overall rating for South Street Medical Centre is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,250 patients were registered at South Street Medical Centre in September 2026, up 5.9% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 2.9 full-time-equivalent qualified GPs, there are 4,273 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 0.9 nurses and 0.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 5.3 |
| August 2024 | 4.7 | 4.7 |
| August 2025 | 2.3 | 2.3 |
| August 2026 | 2.9 | 2.9 |
From June 2026 to August 2026 the practice recorded 4,784 appointments a month, or 391 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 41% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | South Street Medical Centre | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 391 | 399 | 510 |
| Face to face | 59% | 54% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 7% | 7% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), dementia (0.2% against 0.8%) and atrial fibrillation (0.9% against 2.2%). The practice's patients live in areas with an average deprivation score of 20.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.1% | 15.2% |
| Depression | 18+ yrs | 11.3% | 14.3% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Chronic kidney disease | 18+ yrs | 2.5% | 4.6% |
| Cancer | All ages | 2.4% | 3.8% |
| Coronary heart disease | All ages | 1.5% | 3.0% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| COPD | All ages | 1.0% | 1.9% |
| Atrial fibrillation | All ages | 0.9% | 2.2% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% |
| Heart failure | All ages | 0.5% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 62.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 61.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.8% | 74.9% |
South Street Medical Centre, 71A Greenwich South Street, London, SE10 8NT. Phone: 020 8293 3330.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Plumbridge Medical Centre | 0.3 km | 87% |
| Burney Street PMS | 0.4 km | 81% |
| Dr MOG Sarder's Practice | 1.0 km | 82% |
| Deptford Surgery | 1.1 km | 74% |
| St John's Medical Centre | 1.2 km | 66% |
- Dr Plana & Partners (61% overall experience good)
- Eltham Medical Practice (78% overall experience good)
- Eltham Palace Surgery (69% overall experience good)
- New Eltham Medical Centre (78% overall experience good)
- Primecare - Dr S & N Ratneswaren (85% overall experience good)
How do patients rate South Street Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of South Street Medical Centre as good, against 77% across England. 79% found it easy to get through by phone.
How many patients are registered at South Street Medical Centre?
12,250 patients were registered in September 2026, up 5.9% on a year earlier.
What is South Street Medical Centre's CQC rating?
Good overall, published in December 2016.
How many GPs does South Street Medical Centre have?
2.9 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,273 patients per GP against 2,171 across England.
Are appointments at South Street Medical Centre face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is South Street Medical Centre's phone number?
020 8293 3330.