Deptford Surgery, London: patient reviews and CQC rating
Deptford Surgery is a GP practice in London with 11,016 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in June 2018. It has 2.8 full-time-equivalent qualified GPs, or 3,934 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Deptford Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 66%, above the England figure of 57%. Its weakest is the share who said the wait for their last appointment was about right: 50%, below the England figure of 69%. Of the 11 results in the table, 1 is above England and 5 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 439th of the 648 practices in London with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (76%). 138 patients answered the survey (response rate 17%).
| Survey question | Deptford Surgery | South East London | England |
|---|---|---|---|
| Overall experience good | 74% | 76% | 77% |
| Easy to contact by phone | 66% | 57% | 57% |
| Easy to contact via the website | 41% | 58% | 58% |
| Easy to contact via the NHS App | 44% | 55% | 54% |
| Reception team helpful | 86% | 85% | 85% |
| Last contact good | 74% | 73% | 73% |
| Wait for appointment about right | 50% | 65% | 69% |
| Listened to well | 87% | 85% | 87% |
| Treated with care and concern | 80% | 84% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 83% | 89% | 90% |
In the Friends and Family Test for July 2026, 83% of 113 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Deptford Surgery is Good, published in June 2018. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,016 patients were registered at Deptford Surgery in September 2026, down 8.3% on a year earlier (England: down 1.1%).
4% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 3,934 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 1.0 nurses and 9.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.7 | 2.7 |
| August 2024 | 2.7 | 2.7 |
| August 2025 | 2.9 | 2.9 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 3,071 appointments a month, or 279 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 29% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | Deptford Surgery | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 279 | 399 | 510 |
| Face to face | 80% | 54% | 63% |
| Same day as booked | 29% | 45% | 45% |
| More than 28 days after booking | 9% | 2% | 5% |
| Did not attend | 8% | 7% | 4% |
Compared with England, the practice has a lower share of patients for dementia (0.1% against 0.8%), atrial fibrillation (0.2% against 2.2%) and osteoporosis (0.1% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.8 years for women and 77.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.1% | 14.3% |
| High blood pressure | All ages | 5.3% | 15.2% |
| Asthma | 6+ yrs | 3.9% | 6.6% |
| Diabetes | 17+ yrs | 3.2% | 7.9% |
| Cancer | All ages | 1.4% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.0% | 4.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Coronary heart disease | All ages | 0.6% | 3.0% |
| COPD | All ages | 0.5% | 1.9% |
| Stroke and TIA | All ages | 0.4% | 1.9% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Atrial fibrillation | All ages | 0.2% | 2.2% |
| Heart failure | All ages | 0.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Dementia | All ages | 0.1% | 0.8% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 55.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 62.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 68.5% | 74.9% |
Deptford Surgery, 502-504 New Cross Road, London, SE14 6TJ. Phone: 020 8694 1331. Website: www.deptfordsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr MOG Sarder's Practice | 0.1 km | 82% |
| Dr. Jeyanathan and partners | 0.3 km | 81% |
| New Cross Health Centre | 0.3 km | 67% |
| Amersham Vale Practice | 0.3 km | 71% |
| Kingfisher Medical Practice | 0.8 km | 82% |
- Amersham Vale Practice (71% overall experience good)
- Dr MOG Sarder's Practice (82% overall experience good)
- Dr. Jeyanathan and partners (81% overall experience good)
- Grove Medical Centre (85% overall experience good)
- Kingfisher Medical Practice (82% overall experience good)
- New Cross Health Centre (67% overall experience good)
- One Care Lewisham (85% overall experience good)
- The Queens Road Partnership (52% overall experience good)
- Vesta Road Surgery (76% overall experience good)
How do patients rate Deptford Surgery?
In the 2026 GP Patient Survey, 74% of patients described their overall experience of Deptford Surgery as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Deptford Surgery?
11,016 patients were registered in September 2026, down 8.3% on a year earlier.
What is Deptford Surgery's CQC rating?
Good overall, published in June 2018.
How many GPs does Deptford Surgery have?
2.8 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 3,934 patients per GP against 2,171 across England.
Are appointments at Deptford Surgery face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Deptford Surgery's phone number?
020 8694 1331.