Vesta Road Surgery, London: patient reviews and CQC rating
Vesta Road Surgery is a GP practice in London with 6,646 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2018. It has 2.0 full-time-equivalent qualified GPs, or 3,323 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Vesta Road Surgery
Its best result against England is the share who found it easy to contact the practice through its website: 61%, against 58% across England. Its weakest is the share who said the wait for their last appointment was about right: 44%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 2 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 399th of the 648 practices in London with 50 or more responses. 40% found it easy to get through by phone (England: 57%). The overall experience result is 13 points higher than in 2025 (63%). 77 patients answered the survey (response rate 16%).
| Survey question | Vesta Road Surgery | South East London | England |
|---|---|---|---|
| Overall experience good | 76% | 76% | 77% |
| Easy to contact by phone | 40% | 57% | 57% |
| Easy to contact via the website | 61% | 58% | 58% |
| Easy to contact via the NHS App | 56% | 55% | 54% |
| Reception team helpful | 85% | 85% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 44% | 65% | 69% |
| Listened to well | 81% | 85% | 87% |
| Treated with care and concern | 88% | 84% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 87% | 89% | 90% |
In the Friends and Family Test for July 2026, 90% of 10 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Vesta Road Surgery is Good, published in August 2018. All 5 key questions are rated Good. It held the same rating in the report before (October 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,646 patients were registered at Vesta Road Surgery in September 2026, down 0.7% on a year earlier (England: down 1.1%).
8% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 3,323 patients per GP, more than the England figure of 2,171 and South East London's 2,350. The practice also has 0.7 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.0 |
| August 2025 | 2.0 | 2.0 |
| August 2026 | 2.0 | 2.0 |
From June 2026 to August 2026 the practice recorded 1,881 appointments a month, or 283 per 1,000 registered patients (England: 510). 80% were face to face (England: 63%). 23% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 10% of booked patients did not attend.
| Measure | Vesta Road Surgery | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 283 | 399 | 510 |
| Face to face | 80% | 54% | 63% |
| Same day as booked | 23% | 45% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 10% | 7% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), palliative or supportive care needs (0.1% against 0.6%) and peripheral arterial disease (0.1% against 0.6%). The practice's patients live in areas with an average deprivation score of 20.5 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.5 years for women and 76.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.6% | 14.3% |
| High blood pressure | All ages | 9.3% | 15.2% |
| Diabetes | 17+ yrs | 5.1% | 7.9% |
| Asthma | 6+ yrs | 4.3% | 6.6% |
| Cancer | All ages | 1.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 1.5% | 4.6% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Coronary heart disease | All ages | 1.2% | 3.0% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| COPD | All ages | 0.5% | 1.9% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Heart failure | All ages | 0.4% | 1.1% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 64.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 71.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.8% | 74.9% |
Vesta Road Surgery, The Surgery, 58 Vesta Road, London, SE4 2NH. Phone: 020 7639 0654. Website: www.vestaroadsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Queens Road Partnership | 0.8 km | 52% |
| New Cross Health Centre | 1.1 km | 67% |
| Amersham Vale Practice | 1.1 km | 71% |
| Dr. Jeyanathan and partners | 1.1 km | 81% |
| Deptford Surgery | 1.1 km | 74% |
- Amersham Vale Practice (71% overall experience good)
- Deptford Surgery (74% overall experience good)
- Dr MOG Sarder's Practice (82% overall experience good)
- Dr. Jeyanathan and partners (81% overall experience good)
- Grove Medical Centre (85% overall experience good)
- Kingfisher Medical Practice (82% overall experience good)
- New Cross Health Centre (67% overall experience good)
- One Care Lewisham (85% overall experience good)
- The Queens Road Partnership (52% overall experience good)
How do patients rate Vesta Road Surgery?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Vesta Road Surgery as good, against 77% across England. 40% found it easy to get through by phone.
How many patients are registered at Vesta Road Surgery?
6,646 patients were registered in September 2026, down 0.7% on a year earlier.
What is Vesta Road Surgery's CQC rating?
Good overall, published in August 2018.
How many GPs does Vesta Road Surgery have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 3,323 patients per GP against 2,171 across England.
Are appointments at Vesta Road Surgery face to face?
80% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Vesta Road Surgery's phone number?
020 7639 0654.