One Care Lewisham, London: patient reviews and CQC rating
One Care Lewisham is a GP practice in London with 313 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (South East London: 76%). It has 0.5 full-time-equivalent qualified GPs, or 587 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about One Care Lewisham
Its best result against England is the share who found it easy to get through to the practice by phone: 71%, against 57% across England. Its weakest is the share who found it easy to contact the practice through its website: -9700%, against 58% across England. With 18 responses, none of its 11 results differs from England by more than the survey's margin of error.
71% found it easy to get through by phone (England: 57%). 18 patients answered the survey (response rate 7%).
| Survey question | One Care Lewisham | South East London | England |
|---|---|---|---|
| Overall experience good | 85% | 76% | 77% |
| Easy to contact by phone | 71% | 57% | 57% |
| Easy to contact via the website | -9700% | 58% | 58% |
| Easy to contact via the NHS App | -9700% | 55% | 54% |
| Reception team helpful | 95% | 85% | 85% |
| Last contact good | 79% | 73% | 73% |
| Wait for appointment about right | 80% | 65% | 69% |
| Listened to well | 100% | 85% | 87% |
| Treated with care and concern | 94% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
313 patients were registered at One Care Lewisham in September 2026, up 0.6% on a year earlier (England: down 1.1%).
88% of its patients are aged 65 or over, against 19% across England. With 0.5 full-time-equivalent qualified GPs, there are 587 patients per GP, fewer than the England figure of 2,171 and South East London's 2,350.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2025 | 0.5 | 0.5 |
| August 2026 | 0.5 | 0.5 |
From June 2026 to August 2026 the practice recorded 96 appointments a month, or 308 per 1,000 registered patients (England: 510). 100% were face to face (England: 63%). 44% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
58% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | One Care Lewisham | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 308 | 399 | 510 |
| Face to face | 100% | 54% | 63% |
| Same day as booked | 44% | 45% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 5% | 7% | 4% |
One Care Lewisham, The Jenner Dental Suite, 14 St Germans Road, London, SE23 1RJ. Phone: 020 3929 4980.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Sel Special Allocation Practice | 0.0 km | 51% |
| Special Allocation Scheme (NEL) | 0.0 km | -9700% |
| One Care Lambeth | 0.0 km | -9700% |
| Modality Lewisham | 0.1 km | 72% |
| Woolstone Medical Centre | 0.6 km | 93% |
- Amersham Vale Practice (71% overall experience good)
- Deptford Surgery (74% overall experience good)
- Dr MOG Sarder's Practice (82% overall experience good)
- Dr. Jeyanathan and partners (81% overall experience good)
- Grove Medical Centre (85% overall experience good)
- Kingfisher Medical Practice (82% overall experience good)
- New Cross Health Centre (67% overall experience good)
- The Queens Road Partnership (52% overall experience good)
- Vesta Road Surgery (76% overall experience good)
How do patients rate One Care Lewisham?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of One Care Lewisham as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at One Care Lewisham?
313 patients were registered in September 2026, up 0.6% on a year earlier.
How many GPs does One Care Lewisham have?
0.5 full-time-equivalent qualified GPs (1 qualified GP by headcount), which is 587 patients per GP against 2,171 across England.
Are appointments at One Care Lewisham face to face?
100% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is One Care Lewisham's phone number?
020 3929 4980.